Live Chat Support
Remote Live Chat Support – Laboratory Express Pay: $35/hour Location: Remote About the Role: Laboratory Express is seeking a skilled Remote Live Chat Support agent to assist customers via live chat platforms. This role is ideal for individuals who are excellent at written communication, quick problem-solving, and delivering top-notch customer experiences from home. Key Responsibilities: • Respond to customer inquiries and issues via live chat in real-time. • Provide accurate product/service information and troubleshoot problems. • Record and track customer interactions for reporting purposes. • Escalate complex issues to appropriate teams when needed. • Collaborate with team members using tools like Slack, Zoom, and Google Workspace. Requirements: • Experience in live chat support or customer service. • Excellent written communication and typing skills. • Strong problem-solving abilities and attention to detail. • Comfortable using remote communication and CRM tools. • Reliable internet connection and quiet workspace. Benefits: • $35/hour • Fully remote – work from anywhere. • Flexible schedule. • Supportive team environment with growth opportunities.a Powered by JazzHR Remote About the Company: Laboratory Express Apply tot his job