High-Commission Remote Sales Support Specialist - Chat-Based Customer Engagement and Sales Conversion Expert
Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering secondhand shipping containers across the United States. We have established strong partnerships with shipping lines and shipping container manufacturers, enabling us to offer a wide range of high-quality containers at affordable prices. Our containers have a multitude of uses, from on-site storage and container homes to pop-up shops, portable offices, emergency shelters, garden sheds, and more. At arenaflex, we are committed to providing exceptional customer service and ensuring that our clients receive the best possible products and support. Job Overview: Remote Sales Support Specialist We are seeking a highly motivated and results-driven Remote Sales Support Specialist to join our team. As a chat-only sales professional, you will play a vital role in engaging with customers, addressing their queries, and encouraging them to place orders. This is a full-time, remote position, offering the flexibility to work from the comfort of your own home, as long as you have a strong internet connection and a phone or laptop. If you are a sales enthusiast with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity. Key Responsibilities: Utilize our proprietary software to advertise and sell shipping containers to customers via chat Engage with customers in a professional and friendly manner, responding to their queries and providing personalized support Encourage customers to place orders and close sales directly on the chat platform Send invoices to customers using our company's system and ensure timely payment processing Collaborate with our sales managers to ensure seamless follow-up with customers via phone calls Participate in daily training sessions to enhance your knowledge and skills, and stay up-to-date with our products and services Essential Qualifications: High school diploma or equivalent required; degree in sales, marketing, or a related field preferred Proven sales experience, preferably in a remote or chat-based environment Excellent communication, interpersonal, and customer service skills Ability to work independently in a remote setting, with minimal supervision Strong internet connection and reliable phone or laptop Proficiency in using software applications and technology platforms Preferred Qualifications: Experience in the shipping container industry or a related field Knowledge of sales principles, practices, and techniques Familiarity with customer relationship management (CRM) software and sales automation tools Strong problem-solving and negotiation skills Ability to work in a fast-paced environment and meet sales targets Skills and Competencies: Communication skills: ability to clearly and effectively communicate with customers, colleagues, and management Sales skills: ability to persuade and influence customers to make purchasing decisions Customer service skills: ability to provide exceptional support and resolve customer complaints Technical skills: ability to use software applications, technology platforms, and CRM systems Time management skills: ability to prioritize tasks, manage time, and meet deadlines Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Support Specialist, you will have access to daily training sessions, mentorship programs, and ongoing support to help you achieve your career goals. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. Our company culture values innovation, teamwork, and continuous learning, providing a dynamic and engaging work environment that fosters growth and success. Work Environment and Company Culture arenaflex is a remote-friendly company that offers a flexible and comfortable work environment. Our team is distributed across Canada, and we welcome applicants from all regions. We believe in work-life balance and offer a range of benefits and perks to support your well-being and career advancement. Our company culture is built on the values of integrity, respect, and excellence, and we strive to create a positive and inclusive work environment that encourages collaboration, creativity, and innovation. Compensation, Perks, and Benefits As a Remote Sales Support Specialist at arenaflex, you can expect a competitive compensation package, including a high-commission structure and opportunities for bonuses and incentives. We also offer a range of perks and benefits, including: Flexible work arrangements and remote work options Comprehensive training and development programs Access to cutting-edge technology and software applications Opportunities for career advancement and professional growth A dynamic and supportive work environment Conclusion If you are a motivated and results-driven sales professional looking for a challenging and rewarding career opportunity, we encourage you to apply for the Remote Sales Support Specialist position at arenaflex. With our commitment to innovation, customer satisfaction, and employee growth, we offer a unique and exciting work environment that fosters success and excellence. Join our team today and take the first step towards a fulfilling and lucrative career in sales. To apply, please visit our website and follow the application instructions. We look forward to hearing from you and exploring how you can contribute to the success of arenaflex. Apply for this job