**Experienced Virtual Assistant Customer Service Representative – Full Remote Opportunity with Competitive Compensation and Benefits**

Are you a highly motivated and organized individual with excellent communication skills, looking for a challenging yet rewarding role as a Virtual Assistant Customer Service Representative? Do you have a passion for delivering exceptional customer experiences and a strong desire to work in a dynamic, fast-paced environment? If so, we encourage you to apply for this exciting opportunity with Workwarp, a leading organization in the industry. **About Workwarp** Workwarp is a forward-thinking company that values innovation, teamwork, and customer satisfaction. Our mission is to provide top-notch services that exceed our clients' expectations, and we're committed to fostering a culture of excellence, inclusivity, and growth. As a Virtual Assistant Customer Service Representative, you'll be part of a talented team that's dedicated to delivering exceptional results and making a meaningful impact. **Job Highlights** * **Immediate Start Date**: We're looking for individuals who can start immediately, so if you're available to begin right away, we encourage you to apply. * **Full Remote Opportunity**: As a Virtual Assistant Customer Service Representative, you'll have the flexibility to work from the comfort of your own home, with a set schedule that allows for a healthy work-life balance. * **Competitive Compensation and Benefits**: We offer a competitive salary, productivity bonus, attendance bonus, and a range of benefits that will make you feel valued and supported. * **Location**: This role is available to candidates based in Colombia, with a strong preference for those with advanced English proficiency (C1 level). **Responsibilities** As a Virtual Assistant Customer Service Representative, your primary responsibilities will include: * Responding to emails and phone calls from clients in a timely and professional manner * Scheduling meetings and appointments with clients and internal stakeholders * Managing contact lists and ensuring accurate and up-to-date information * Addressing various client needs and concerns as they arise, providing solutions and support to ensure customer satisfaction * Collaborating with internal teams to resolve issues and improve processes * Maintaining accurate records and reports, as required **Requirements** To be successful in this role, you'll need: * **Proficiency in Microsoft Office products**, including Word, Excel, and PowerPoint * **Comfortable using GOOGLE apps**, such as Gmail, Meet, Docs, Sheets, Forms, and Slides * **Ability to work under pressure**, with a strong focus on delivering high-quality results in a fast-paced environment * **Minimum of 1-year experience in customer service**, with a proven track record of providing exceptional customer experiences * **English proficiency at the C1 level**, with excellent communication and writing skills * **Your own device and headset**, with a high-speed internet connection of at least 100 MB **Benefits** As a Virtual Assistant Customer Service Representative with Workwarp, you'll enjoy: * **100% remote work**, with a set schedule that allows for a healthy work-life balance * **Weekends off**, with a dedicated time for relaxation and personal activities * **Monthly salary of $3,200,000 COP**, with opportunities for productivity and attendance bonuses * **Productivity bonus of $200,000 COP**, for meeting and exceeding performance targets * **Attendance bonus of $100,000 COP**, for maintaining a high level of attendance and punctuality **Career Growth Opportunities and Learning Benefits** At Workwarp, we're committed to helping our employees grow and develop their skills, with a range of learning benefits and opportunities for career advancement. As a Virtual Assistant Customer Service Representative, you'll have access to: * **Regular training and development programs**, to enhance your skills and knowledge * **Mentorship and coaching**, to support your career growth and development * **Opportunities for advancement**, to move into leadership or specialized roles within the company **Work Environment and Company Culture** At Workwarp, we value diversity, inclusivity, and teamwork, with a culture that's supportive, collaborative, and fun. As a Virtual Assistant Customer Service Representative, you'll be part of a dynamic team that's passionate about delivering exceptional results and making a meaningful impact. Our work environment is: * **Flexible and adaptable**, with a focus on work-life balance * **Innovative and forward-thinking**, with a commitment to staying ahead of the curve * **Collaborative and supportive**, with a strong focus on teamwork and communication **How to Apply** If you're a motivated and organized individual with excellent communication skills, looking for a challenging yet rewarding role as a Virtual Assistant Customer Service Representative, we encourage you to apply. Please submit your application through the link below: We look forward to reviewing your application and welcoming you to our team! Apply for this job