Experienced Valet Attendant - Disney's Contemporary Resort: Deliver Exceptional Guest Experiences and Make a Lasting Impact
About Us At Towne Park, we're more than just a hospitality services company – we're a team of dedicated professionals who strive to create unforgettable experiences for our guests. With a commitment to delivering exceptional service, we're proud to serve millions of patients, visitors, and guests across the country. Whether you're providing compassionate care, creating memorable moments, or helping a colleague, every day is an opportunity to make a lasting impact and brighten someone's day. Job Summary We're seeking an experienced Valet Attendant to join our team at Disney's Contemporary Resort. As a Valet Attendant, you'll be responsible for providing exceptional hospitality services to our guests, ensuring their vehicles are parked and retrieved in a prompt and safe manner. If you're passionate about delivering exceptional guest experiences and have a strong commitment to customer service, we want to hear from you! Key Responsibilities As a Valet Attendant, you'll be responsible for: Maintaining a pleasant, friendly, and professional demeanor with all guests, co-workers, and clients. Using salutation of the day and welcoming guests to the location, while practicing proper Towne Park phone etiquette. Parking and retrieving vehicles while driving slowly and cautiously, and assisting guests with bell services and luggage storage as needed. Assisting guests with directions, taxis, reservations, and other inquiries, and providing information about outlets, meeting rooms, and/or amenities of the facility. Explaining parking rates and retrieval procedures to guests upon arrival, and consistently completing and maintaining all ticket information, including key tags, guest folios, and claim checks. Calculating and collecting revenue for vehicles when needed, and consistently completing location on all key tags after parking vehicles. Essential Qualifications To be successful as a Valet Attendant, you'll need: A high school diploma or general education degree (GED). A valid driver's license and clean driving record. Must be at least 18 years of age and be able to pass a criminal background and drug screen. One (1) month related experience and/or training; OR equivalent combination of education and experience. Preferred Qualifications While not required, we prefer candidates with: Knowledge of principles and processes for providing customer and personal services. Ability to read and write standard English language, and to effectively present information in one-on-one and small group situations. Ability to operate a manual transmission and perform parallel parking. Skills and Competencies To succeed as a Valet Attendant, you'll need: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing situations. Strong attention to detail and ability to maintain accurate records. Ability to work independently and as part of a team. Flexibility to work a variety of shifts, including evenings, weekends, and holidays. Career Growth Opportunities and Learning Benefits At Towne Park, we're committed to helping our employees grow and develop their careers. As a Valet Attendant, you'll have opportunities to: Develop your customer service skills and learn new techniques for delivering exceptional guest experiences. Work with a diverse team of professionals and learn from their experiences and expertise. Participate in training and development programs to enhance your skills and knowledge. Take on new challenges and responsibilities as you grow and develop in your role. Work Environment and Company Culture As a Valet Attendant at Disney's Contemporary Resort, you'll work in a fast-paced and dynamic environment, interacting with guests from around the world. Our company culture is built on a commitment to excellence, teamwork, and customer satisfaction. We're proud to offer a supportive and inclusive work environment that values diversity and promotes employee growth and development. Compensation, Perks, and Benefits We offer a competitive salary and a range of benefits, including: Accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. 401k retirement savings plan. Opportunities for career growth and advancement. A supportive and inclusive work environment. How to Apply If you're passionate about delivering exceptional guest experiences and have a strong commitment to customer service, we want to hear from you! Apply today to become a Valet Attendant at Disney's Contemporary Resort. Don't hesitate – apply today and take the first step towards a rewarding career with Towne Park! Apply for this job