**Experienced Tagalog-English Bilingual Healthcare Customer Service Representative – Remote Opportunity in California**

Are you a compassionate and skilled customer service professional fluent in both Tagalog and English? Do you have a passion for delivering exceptional patient care and support in a fast-paced healthcare environment? If so, we invite you to join the dynamic team at blithequark as a Tagalog-English Bilingual Healthcare Customer Service Representative. This is a unique opportunity to leverage your language skills, cultural expertise, and customer service acumen to make a meaningful difference in the lives of patients and their families. **About blithequark** blithequark is a leading provider of innovative healthcare solutions, dedicated to delivering high-quality patient care and exceptional customer experiences. Our team of passionate professionals is committed to fostering a culture of empathy, inclusivity, and excellence, where every individual feels valued, respected, and empowered to succeed. As a Tagalog-English Bilingual Healthcare Customer Service Representative at blithequark, you will be part of a dynamic and supportive team that is shaping the future of healthcare. **Key Responsibilities:** As a Tagalog-English Bilingual Healthcare Customer Service Representative, you will be responsible for: * Providing exceptional customer service to patients, families, and healthcare providers in Tagalog and English * Responding to patient inquiries, concerns, and complaints in a timely and empathetic manner * Resolving complex issues and escalating concerns to senior team members as needed * Collaborating with healthcare professionals to ensure seamless communication and coordination of care * Maintaining accurate and up-to-date records of patient interactions and concerns * Participating in ongoing training and professional development to enhance language skills, cultural competence, and customer service expertise * Adhering to blithequark's policies, procedures, and standards of excellence in patient care and customer service **Essential Qualifications:** * Fluency in both Tagalog and English (written and spoken) * 2+ years of experience in customer service, healthcare, or a related field * Strong communication and interpersonal skills, with the ability to build rapport with patients, families, and healthcare providers * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines * Strong problem-solving and conflict resolution skills, with the ability to think critically and creatively * Proficiency in Microsoft Office and other software applications * High school diploma or equivalent required; associate's or bachelor's degree preferred **Preferred Qualifications:** * Experience working in a healthcare setting, preferably in a customer service or patient advocacy role * Certification in medical terminology, patient advocacy, or a related field * Bilingual or multilingual skills in additional languages * Experience working with electronic health records (EHRs) and other healthcare software applications * Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues **Skills and Competencies:** To succeed as a Tagalog-English Bilingual Healthcare Customer Service Representative at blithequark, you will need to possess the following skills and competencies: * Strong communication and interpersonal skills, with the ability to build rapport with patients, families, and healthcare providers * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines * Strong problem-solving and conflict resolution skills, with the ability to think critically and creatively * Proficiency in Microsoft Office and other software applications * Ability to maintain confidentiality and handle sensitive information with discretion * Strong cultural competence and awareness, with the ability to work effectively with diverse patient populations * Ability to adapt to changing priorities and deadlines, with a focus on delivering exceptional customer service **Career Growth Opportunities and Learning Benefits:** As a Tagalog-English Bilingual Healthcare Customer Service Representative at blithequark, you will have access to a range of career growth opportunities and learning benefits, including: * Ongoing training and professional development to enhance language skills, cultural competence, and customer service expertise * Opportunities for advancement to senior roles, including team lead or management positions * Collaborative and supportive work environment, with a focus on teamwork and continuous learning * Competitive compensation and benefits package, including health insurance, paid time off, and retirement savings plan * Recognition and rewards for outstanding performance and contributions to the team **Work Environment and Company Culture:** blithequark is committed to creating a work environment that is inclusive, supportive, and empowering. Our team of passionate professionals is dedicated to fostering a culture of empathy, inclusivity, and excellence, where every individual feels valued, respected, and empowered to succeed. As a Tagalog-English Bilingual Healthcare Customer Service Representative, you will be part of a dynamic and supportive team that is shaping the future of healthcare. **Compensation, Perks, and Benefits:** blithequark offers a competitive compensation and benefits package, including: * Competitive hourly rate or salary, depending on experience and qualifications * Comprehensive health insurance, including medical, dental, and vision coverage * Paid time off, including vacation, sick leave, and holidays * Retirement savings plan, including 401(k) or equivalent * Opportunities for professional development and career growth * Collaborative and supportive work environment, with a focus on teamwork and continuous learning **How to Apply:** If you are a compassionate and skilled customer service professional fluent in both Tagalog and English, we invite you to apply for the Tagalog-English Bilingual Healthcare Customer Service Representative position at blithequark. Please submit your resume, cover letter, and any relevant certifications or documentation to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to our dynamic team! Apply for this job