Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Remote Full-time
Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a vast array of containers that can be repurposed for various innovative uses. From on-site storage solutions and container homes to pop-up shops, portable offices, emergency shelters, garden sheds, and more, our containers have become an integral part of modern living and business. At arenaflex, we are committed to providing our customers with exceptional quality shipping containers at affordable prices, backed by outstanding customer service and support. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team at arenaflex. As a Remote Sales Chat Representative, you will play a vital role in advertising and selling our shipping containers to customers using our cutting-edge software. Your primary objective will be to engage with customers via chat, understand their needs, and encourage them to place orders. You will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. This is a fully remote position, offering you the flexibility to work from anywhere with a strong internet connection and a phone or laptop. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, highlighting the benefits and features of our products Engage with customers via chat, responding to their inquiries, and providing personalized support to address their needs and concerns Encourage customers to place orders, and close sales directly on the chat platform Send invoices to customers using our company's system, ensuring a seamless and efficient sales process Collaborate with our sales managers, who will follow up with customers via phone calls to ensure exceptional customer service and support Participate in daily training sessions, and engage with our Q&A group and mentors to continuously improve your skills and knowledge Essential Qualifications: High school diploma or equivalent required; associate's or bachelor's degree in sales, marketing, or a related field preferred Proven experience in sales, customer service, or a related field, with a strong track record of meeting or exceeding sales targets Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues Strong problem-solving and negotiation skills, with the ability to think critically and outside the box Proficiency in using software and technology, including chat platforms and CRM systems Ability to work independently in a remote environment, with minimal supervision and strong self-motivation Preferred Qualifications: Experience in the shipping container industry or a related field, with knowledge of our products and services Strong understanding of sales principles, practices, and techniques, with the ability to apply this knowledge in a fast-paced environment Proficiency in multiple languages, with the ability to communicate effectively with customers from diverse backgrounds Experience with social media platforms, content creation, and digital marketing, with the ability to leverage these skills to drive sales and engagement Skills and Competencies: Communication skills: ability to communicate effectively with customers, colleagues, and management, both verbally and in writing Sales skills: ability to understand customer needs, identify sales opportunities, and close deals Technical skills: proficiency in using software and technology, including chat platforms, CRM systems, and Microsoft Office Problem-solving skills: ability to think critically, analyze problems, and develop effective solutions Time management skills: ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to daily training sessions, a Q&A group, and mentors who will support you in achieving your goals. You will also have opportunities to develop your skills and knowledge in sales, customer service, and technology, with the potential to advance to leadership roles or specialize in specific areas of our business. Our company culture values innovation, creativity, and collaboration, providing a dynamic and supportive environment for you to thrive and succeed. Work Environment and Company Culture arenaflex is a remote-friendly company, offering a flexible and autonomous work environment that allows you to work from anywhere with a strong internet connection. Our company culture is built on the values of integrity, respect, and excellence, with a strong focus on customer satisfaction and employee well-being. We believe in fostering a positive and inclusive work environment, where everyone feels valued, supported, and empowered to contribute their best work. As a Remote Sales Chat Representative, you will be an integral part of our team, working collaboratively with colleagues and management to drive sales, growth, and success. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, with a base salary and commission structure that rewards your sales performance. You will also have access to a range of perks and benefits, including: Flexible and remote work arrangements, with the ability to work from anywhere Opportunities for career growth and development, with training and support to help you achieve your goals Access to cutting-edge technology and software, with ongoing training and support to ensure your success A dynamic and supportive company culture, with a focus on innovation, creativity, and collaboration Competitive compensation and benefits package, with a base salary and commission structure that rewards your sales performance Conclusion If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. With our innovative products, cutting-edge technology, and commitment to customer satisfaction, we offer a unique and rewarding work environment that will challenge you to grow and succeed. Join our team today and become part of a dynamic and supportive community that values integrity, respect, and excellence. Apply now to take the first step in your new career as a Remote Sales Chat Representative at arenaflex! Apply for this job
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