Experienced Customer Engineer for Cloud and AI Solutions – blithequark Customer Support and Technical Expertise

Remote Full-time
Introduction to blithequark and the Industry blithequark is at the forefront of technological innovation, providing cutting-edge solutions to businesses and individuals alike. As a leader in the cloud and AI industry, blithequark is committed to helping its clients transform and build what's next for their business. With a focus on security, reliability, and flexibility, blithequark's products and services are designed to meet the evolving needs of its customers. The company's dedication to innovation and customer satisfaction has earned it a reputation as a trusted partner for businesses of all sizes. About the Job As a Customer Engineer at blithequark, you will play a critical role in understanding the needs of our clients and helping to shape the future of businesses of all sizes. You will work closely with Technical Outreach teams as an AI-informed expert to evangelize blithequark Cloud to our clients. Your primary responsibilities will include assisting prospective clients and partners in understanding the power of blithequark Cloud, explaining technical features, helping clients design models, and troubleshooting any potential barriers. Additionally, you will have the opportunity to help clients utilize specific AI (ML) hardware developed by blithequark. Key Responsibilities Work with the team to identify and qualify business opportunities, grasp key client technical objections, and develop the strategy to resolve technical blockers. Provide AI expertise to support the technical relationship with blithequark's clients, including product and solution briefings, proof-of-concept work, and collaboration with product management to prioritize solutions affecting client adoption of blithequark Cloud. Work with clients to demonstrate and model blithequark Cloud product integrations in client/partner environments. Recommend integration strategies, enterprise patterns, platforms, and application infrastructure to implement a complete solution using best practices on blithequark Cloud. Attend client sites, conferences, and other related events on an as-needed basis. Essential Qualifications To be successful in this role, you will need to possess a Bachelor's degree or equivalent experience. You should have experience in virtualization or cloud local models in a client-facing or support role. Additionally, you should have experience with big data, AI, and mathematical programming frameworks (e.g., TensorFlow, Python, MATLAB). Preferred Qualifications Experience building AI solutions and using specific AI frameworks (e.g., deep learning, LSTM, convolutional networks). Experience architecting and developing software or infrastructure for scalable, distributed systems. Experience in data and information management as it relates to big data trends and issues within organizations. Ability to learn quickly, understand, and work with new emerging technologies, processes, and solutions in the cloud/IT technology space. Skills and Competencies To excel in this role, you will need to possess strong technical skills, including experience with cloud computing, AI, and machine learning. You should also have excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders. Additionally, you should be able to think critically and creatively, with a strong problem-solving mindset. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to helping our employees grow and develop in their careers. As a Customer Engineer, you will have access to a range of training and development opportunities, including technical training, leadership development, and mentorship programs. You will also have the opportunity to work with a talented and experienced team, and to contribute to the development of innovative solutions that are shaping the future of the cloud and AI industry. Work Environment and Company Culture blithequark is a dynamic and innovative company that values creativity, collaboration, and customer satisfaction. Our work environment is fast-paced and challenging, but also supportive and rewarding. We believe in fostering a culture of innovation and experimentation, and we encourage our employees to think outside the box and to come up with new and creative solutions to complex problems. Compensation, Perks, and Benefits As a Customer Engineer at blithequark, you will be eligible for a competitive salary and benefits package, including health insurance, retirement savings, and paid time off. You will also have access to a range of perks and benefits, including flexible working hours, remote work options, and professional development opportunities. Conclusion If you are a motivated and talented individual who is passionate about cloud computing, AI, and machine learning, we encourage you to apply for this exciting opportunity to join the blithequark team as a Customer Engineer. With its innovative products and services, commitment to customer satisfaction, and dynamic work environment, blithequark is the perfect place to build a rewarding and challenging career. Don't miss out on this opportunity to be part of a team that is shaping the future of the cloud and AI industry – apply today! Apply for this job
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