**Experienced Analytics Intake and Project Coordinator – Reservations Reporting & Analytics at arenaflex**

At arenaflex, we're a dynamic and innovative organization that's revolutionizing the way we approach data-driven decision-making. Our Reservations Reporting & Analytics team plays a vital role in driving operational performance, improving customer satisfaction, and increasing revenue. We're now seeking a highly skilled and detail-oriented expert to join our team as an Analytics Intake and Project Coordinator. **About arenaflex** arenaflex is a leading organization in the industry, dedicated to delivering exceptional customer experiences and driving business growth through data-driven insights. Our team of experts is passionate about leveraging analytics to inform strategic decisions and drive operational excellence. We're committed to fostering a culture of innovation, collaboration, and continuous learning, and we're excited to welcome talented individuals who share our vision. **Job Characteristics and Key Responsibilities** As an Analytics Intake and Project Coordinator at arenaflex, you'll play a critical role in driving the success of our analytics initiatives. Your key responsibilities will include: ### Analytics Intake * Serve as the primary point of contact for all analytics requests, ensuring timely and effective communication with stakeholders * Collaborate with multiple teams to gather project specifications, data sources, and targets for analytics initiatives * Conduct thorough evaluations of incoming requests to determine feasibility, resource requirements, and alignment with strategic objectives * Prioritize and allocate analytics tasks based on available resources and organizational priorities * Ensure clean documentation and monitoring of analytics requests, progress, and outcomes ### Project Coordination * Act as a liaison between teams, facilitating effective communication and collaboration among project team members * Develop project plans, timelines, and resource allocations for analytics initiatives, ensuring tasks stay on track * Coordinate project-related activities, including data collection, analysis, modeling, and reporting, in collaboration with analytics teams * Monitor project milestones and deliverables, identifying and addressing any risks or issues that may arise * Provide regular project status updates to stakeholders, highlighting key insights, findings, and recommendations ### Stakeholder Management * Build and maintain strong relationships with stakeholders across divisions to understand their analytics needs and align priorities * Collaborate with stakeholders to define project objectives, deliverables, and success criteria * Facilitate meetings, workshops, and presentations to gather requirements, communicate progress, and solicit feedback * Address stakeholder inquiries, concerns, and requests, ensuring timely and high-quality resolution ### Project Process Improvement * Identify opportunities to streamline and optimize the analytics intake and project coordination processes * Develop and implement quality practices, standards, and templates to enhance performance and effectiveness * Continuously monitor the performance of analytics initiatives, seeking feedback and identifying areas for improvement * Stay up-to-date with industry trends, emerging technologies, and advancements in analytics methodologies * Assist with the coordination of divisional training sessions and workshops to support ongoing skill development based on most common skill gaps and divisional project needs **What You Need to Succeed (Minimum Qualifications)** * Candidates for this role must have a minimum of a Bachelor's degree in business, engineering, technology, or a related field and 3+ years of relevant work experience in analytics, data management, or related roles; ideally with project coordination and process development responsibilities * Excellent project management skills, including planning, organizing, and coordinating multiple tasks concurrently with cross-functional teams * Exceptional communication skills, both verbal and written, with the ability to effectively communicate complex concepts to stakeholders at all levels * Strong interpersonal skills to foster collaboration and build relationships across multiple teams and divisions * A detail-oriented mindset with a focus on accuracy and high-quality deliverables * Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment * Experience with Project Management tools and MS Office products (Excel, PowerPoint) * Must be performing satisfactorily in current role * Consistently prioritizes safety and security of self, others, and personal information * Embraces diversity, equity, and inclusion * Possesses a high school diploma, GED, or equivalent * Is at least 18 years of age and has the authorization to work in the United States **What Will Give You a Competitive Edge (Preferred Qualifications)** * Experience with airline industry and contact center operations * Project Management Certification (PMP) **What We Offer** At arenaflex, we're committed to providing a comprehensive benefits package that supports the well-being and career growth of our employees. Our benefits include: * Competitive salary and bonus structure * Comprehensive health, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Professional development opportunities and training programs * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance **How to Apply** If you're a motivated and detail-oriented individual with a passion for analytics and project coordination, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter through our online application portal. We can't wait to hear from you! Apply for this job