Social Media and Community Manager

Dorsia is a hospitality-tech innovation company that is redefining access to in-demand restaurants and experiences. They are seeking a dynamic and creative Social Media and Community Manager to lead their social presence and manage community engagement, ensuring the brand's digital presence reflects its distinctive tone and cultural relevance. Responsibilities Develop and manage multi-platform social strategies for Dorsia, @food, The Supper Club, and Surface Plan and publish content across Instagram, TikTok, LinkedIn, and emerging platforms (e.g., Reddit) Maintain a consistent brand voice and visual identity across all platforms Partner with internal teams (Editorial, Partnerships, Events, PR) to align messaging and content calendars Manage community engagement: monitor DMs, comments, and mentions; proactively engage with followers and relevant accounts Maintain a curated list of 20–30 active ambassadors/influencers per month Manage end-to-end influencer partnerships, from identification and outreach to contracting and performance tracking Develop and distribute monthly ambassador briefs with campaign goals, messaging, and creative guidelines Review and approve influencer content, ensuring alignment with brand standards Experiment with new influencer formats and collaboration types to maximize ROI Collaborate with the creative and editorial teams on shoots, campaigns, and storytelling opportunities Provide creative guidance to freelancers, agencies, or contributors as needed Ensure timely publishing and coordination with event activations and partnership announcements Track engagement metrics (likes, shares, saves, mentions, follower growth) across all channels Maintain a social dashboard/report to monitor performance and inform strategy Present key insights and recommendations to leadership on a monthly basis Stay current with trends, algorithm changes, and best practices in digital media Act as the digital face of Dorsia and its brands — embodying our values of sophistication, curiosity, and cultural connection Build and maintain strong relationships with our community, creators, and media partners Support social coverage during events, launches, and experiences Skills 1-3 years of experience in social media management, preferably within hospitality, media, or lifestyle brands Deep understanding of Instagram, TikTok, and emerging social platforms Proven success in influencer and community management Excellent writing, communication, and project management skills Strong creative sensibility with an eye for design and storytelling Comfortable analyzing metrics and drawing insights from data Experience with social media scheduling and analytics tools (e.g., Later, Sprout, Dash Hudson) Ability to thrive in a fast-paced, high-touch environment with multiple brand voices Benefits Equity Flexible PTO Medical, dental and vision insurance 401(k) FSA Commuter benefits Access to One Medical, Teladoc, Talkspace, Kindbody In-office lunch 3 days a week Employee Dining Credits Company Overview Dorsia is a members-only platform that offers reservations at in-demand restaurants in major cities It was founded in 2021, and is headquartered in Miami Beach, Florida, USA, with a workforce of 11-50 employees. Its website is