**Senior Full Stack Software Engineer – Customer Care Technology at blithequark**

Join blithequark, a world leader in retail innovation, as a Senior Full Stack Software Engineer – Customer Care Technology. As a key member of our Global Technology EBS team, you will have the opportunity to make a profound impact on the lives of over 240 million global customers. At blithequark, we believe in empowering our associates to bring their whole selves to work, creating a culture of belonging, sustainability, and community involvement. **About blithequark** blithequark is a Fortune #1 company that is committed to making a positive impact on the world. Our mission goes beyond the walls of our stores, and we strive to be a leader in innovation, technology, and social responsibility. As a team of software engineers, data scientists, cybersecurity experts, and service professionals, we are at the forefront of the next retail disruption. We are people-led and tech-empowered, and we believe in training our team in the skillsets of the future. **About the Team** Our customer care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've developed a home-grown CRM solution tailored to our needs, giving us the edge in delivering personalized solutions that meet our customers' needs. Additionally, our innovative guided workflows streamline our processes, ensuring a seamless experience for both our agents and customers. Together, these tools enable us to help our agents deliver top-notch customer care that sets us apart from the rest. **What You'll Do** As a Senior Full Stack Software Engineer – Customer Care Technology, you will take ownership of complex development initiatives that modernize and transform our customer care platform. You will lead the design and implementation of scalable, cloud-native solutions across the front end and back end while mentoring team members and driving best practices. * Lead development of full stack features, from user interfaces to backend services, ensuring scalability, performance, and reliability. * Translate product requirements into robust technical designs and implementation plans. * Build advanced and reusable ReactJS components and high-performance web applications using Redux, TypeScript, NodeJS, and related technologies. * Architect and implement backend services using Java, Spring Boot, and REST APIs, following best practices in distributed systems. * Collaborate closely with architects, staff engineers, product managers, and QA engineers to ensure technical alignment and successful delivery. * Drive code quality through code reviews, mentoring, and best practices in unit testing, integration testing, and CI/CD. * Troubleshoot and resolve complex production issues and guide root cause analysis. * Help steer platform modernization and migration efforts, ensuring seamless transition from legacy systems to modern architectures. **What You Will Bring** * 5+ years of experience in full stack software development. * Expertise in ReactJS, Redux, TypeScript, ES6, NodeJS, and front-end performance optimization. * Strong backend experience with Java, Spring Boot, REST API design, and microservices. * Experience in building distributed systems with Kafka or other messaging frameworks. * Cloud experience (preferably Azure) and deep understanding of CI/CD pipelines (Jenkins, GitHub Actions, or similar). * Solid grounding in data structures, algorithms, and software architecture. * Proven track record of leading technical initiatives, mentoring engineers, and driving continuous improvement. **Preferred Qualifications** * Experience leading large-scale system modernization or application migration projects. * Familiarity with CRM platforms or customer support tools. * Experience with containerization (Docker, Kubernetes) and observability tools. **About the Role** As a Senior Full Stack Software Engineer – Customer Care Technology, you will have the opportunity to work on complex development initiatives that modernize and transform our customer care platform. You will lead the design and implementation of scalable, cloud-native solutions across the front end and back end while mentoring team members and driving best practices. **Work Environment and Culture** We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose, and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team, and be more flexible in our personal lives. **Benefits and Perks** * Competitive pay * Performance-based bonus awards * 401(k) match * Stock purchase plan * Paid maternity and parental leave * PTO * Multiple health plans * And much more! **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity – unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people. **Additional Compensation** * Annual or quarterly performance bonuses * Stock **Minimum Qualifications** * Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area. * Option 2: 5 years' experience in software engineering or related area. **Preferred Qualifications** * Master's degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 1 year's experience in software engineering or related area. * We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. **Primary Location** 840 W California Ave, Sunnyvale, CA 94086-4828, United States of America **Drug-Free Workplace** Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. **How to Apply** If you are a motivated and experienced software engineer looking for a challenging and rewarding role, please through the link below. Apply for this job