Remote Human Resources Coordinator - Supporting Strategic HR Initiatives at Fetch (USA)

Unlock a Rewarding Career in HR with Fetch: A Dynamic and Growing Company At Fetch, we're passionate about building a team that shares our commitment to innovation, collaboration, and excellence. As a Remote Human Resources Coordinator, you'll play a vital role in driving our HR initiatives forward, ensuring the well-being and success of our employees, and contributing to the growth and development of our organization. About Fetch and the Role Fetch is a forward-thinking company that's revolutionizing the way we think about work and HR. As a remote-first organization, we're dedicated to creating a work environment that's inclusive, flexible, and empowering. Our HR team is at the heart of this mission, and we're looking for a skilled and experienced Human Resources Coordinator to join our team. In this role, you'll be responsible for supporting and spearheading departmental people operations processes, resolving benefits-related requests and issues, and driving employee retention initiatives. You'll also assist in creating, refining, and executing actionable plans that align with federal and state regulations, as well as associated plan provisions. Key Responsibilities Benefits Administration: Administer health and welfare plans, including enrollments, changes, and terminations. Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions. Customer Service: Provide exceptional customer service within the HR department by responding to employee requests and questions through our ticketing portal. Benefits Reconciliation: Reconcile benefits statements to ensure accuracy and compliance. Audits and Compliance: Conduct audits of benefits or other HR programs and recommend corrective action to ensure compliance with regulatory requirements. Termination Processing: Assist with processing terminations within the company HRIS portal. Administrative Support: Perform various administrative tasks, such as making photocopies, mailing, scanning, and emailing documents, as well as preparing correspondence as requested. Other Duties: Perform other related duties as assigned, demonstrating flexibility and a willingness to adapt to changing priorities. Essential Qualifications To succeed in this role, you'll need: 2+ Years of Experience: A minimum of two years of experience working in a high-growth start-up environment, preferably in an HR role, with a proven track record of handling multiple priorities and adapting to changing circumstances. Excellent Communication Skills: Outstanding verbal and written communication skills, with the ability to effectively interact with employees at all levels. Interpersonal and Customer Service Skills: Excellent interpersonal and customer service skills, with a strong focus on delivering exceptional service and support. Organizational Skills: Strong organizational skills, with attention to detail and the ability to prioritize tasks effectively. HR Knowledge: A working understanding of human resource principles, practices, and procedures, with the ability to apply this knowledge in a fast-paced and dynamic environment. Time Management: Excellent time management skills, with a proven ability to meet deadlines and manage multiple projects simultaneously in a remote work environment. Technical Skills: Proficiency in Google G Suite, a company HRIS (e.g., Paycom), and a company Applicant Tracking System (ATS), with the ability to learn new systems and technologies as needed. Preferred Qualifications While not essential, the following qualifications are highly desirable: HR Certification: A certification in HR, such as SHRM-CP or HRCI, demonstrating a commitment to the HR profession and a strong understanding of HR principles and practices. Experience with Benefits Administration: Experience with benefits administration, including health and welfare plans, demonstrating a strong understanding of benefits-related processes and procedures. Experience with HRIS and ATS: Experience working with HRIS and ATS systems, demonstrating a strong understanding of HR technology and the ability to leverage these systems to drive HR initiatives. What We Offer At Fetch, we're committed to providing a comprehensive benefits package and a work environment that supports your well-being and success. Here's what you can expect: Competitive Compensation: A competitive salary and benefits package that reflects your skills and experience. Health, Dental, and Vision Benefits: Comprehensive health, dental, and vision benefits to support your physical and mental well-being. 401(k) Plan: A 401(k) plan to help you plan for your future and achieve your retirement goals. Unlimited PTO: Unlimited paid time off to support your work-life balance and allow you to recharge. Paid Holidays: Paid holidays to celebrate and observe important dates and events. Voluntary Benefits: A range of voluntary benefits, including disability, critical illness, and life insurance, to provide additional financial protection and peace of mind. Career Growth and Development At Fetch, we're committed to supporting your career growth and development. As a Remote Human Resources Coordinator, you'll have the opportunity to: Develop Your Skills: Develop your skills and expertise in HR, benefits administration, and customer service, with access to training and development opportunities. Take on New Challenges: Take on new challenges and responsibilities, with opportunities for career advancement and professional growth. Collaborate with a Dynamic Team: Collaborate with a dynamic and talented team, with a strong focus on teamwork, innovation, and excellence. Our Culture and Work Environment At Fetch, we're proud of our culture and work environment, which is built on the principles of: Innovation: We're committed to innovation and creativity, with a focus on finding new and better ways to do things. Collaboration: We believe in the power of collaboration, with a strong focus on teamwork and partnership. Excellence: We're committed to excellence, with a focus on delivering high-quality results and exceptional service. Inclusivity: We're dedicated to creating an inclusive work environment, with a focus on diversity, equity, and inclusion. Ready to Apply? If you're a motivated and experienced HR professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an equal opportunity employer, we're committed to diversity and inclusion, and we welcome applications from candidates of all backgrounds. To apply, please submit your application through our website. We can't wait to hear from you and discuss this opportunity further! Apply for this job