Part-time Chat Specialist for Automotive and Recreational Vehicle Sales, Service, and Finance – Representing blithequark Dealer Clients and Providing Exceptional Customer Service in a Fun and Professional Environment

Introduction to blithequark At blithequark, we are passionate about delivering exceptional customer experiences through innovative online conversations. As an affiliate of blithequark, our team is dedicated to representing our dealer clients favorably online and turning every interaction into a lead. We believe in fostering a relaxed, professional, and fun environment where our team members can thrive and grow. If you are a positive and energetic individual with a passion for great customer service and technology, we invite you to join our team as a Part-time Chat Specialist. Job Overview As a Part-time Chat Specialist at blithequark, you will play a vital role in engaging with individuals online to answer questions about automotive and recreational vehicle sales, service, finance, and general dealership inquiries. Your primary goal will be to provide accurate information, schedule appointments, and capture customer contact information for lead generation and client review. If you are a team player with excellent written and verbal communication skills, a strong ability to multitask, and a positive demeanor, we encourage you to apply for this exciting opportunity. Key Responsibilities Handle a wide variety of customer inquiries via online chat, providing timely and accurate responses to questions about products and services. Narrow down on appointment information to schedule appointments and ensure a seamless customer experience. Develop and maintain a knowledge base of the ever-evolving products and services offered by our dealer clients. Capture customer contact information for lead generation and client review, ensuring that every interaction is converted into a valuable lead. Summarize interactions based on customer needs for client review, providing actionable insights to drive business growth. Essential Qualifications To be successful in this role, you should have: Previous experience in retail customer service or the automotive industry (preferred but not necessary). A typing speed of at least 35 WPM, with 40 WPM or above preferred. Basic internet and window-based computer skills, with a strong ability to multitask and adapt to new technologies. A positive and professional demeanor, with excellent written and verbal communication skills. The ability to work in a quick-paced environment and enjoy a fast-paced workflow. Preferred Qualifications While not essential, the following qualifications are highly desirable: Gaming experience, which can help you develop strong multitasking skills and a quick response time. Previous experience in a call center or customer service environment, which can help you understand the importance of providing exceptional customer service. A strong knowledge of the automotive industry, which can help you provide accurate and informative responses to customer inquiries. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to providing our team members with opportunities for growth and development. As a Part-time Chat Specialist, you will have access to comprehensive training programs, which will help you develop the skills and knowledge needed to succeed in this role. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. Work Environment and Company Culture Our College Station office is a vibrant and dynamic workspace that offers a range of amenities, including onsite dining, a medical center, and a fitness center. We also offer a variety of sports and social leagues, as well as volunteering initiatives through our Associate Foundation. At blithequark, we promote a healthy lifestyle and encourage applicants of all ages and experience to apply. We are an equal opportunities employer and do not discriminate on the basis of age. Compensation, Perks, and Benefits As a Part-time Chat Specialist at blithequark, you can expect a competitive salary and a range of benefits, including: Comprehensive training programs to help you develop the skills and knowledge needed to succeed in this role. Access to onsite amenities, including dining, medical, and fitness facilities. Opportunities to participate in sports and social leagues, as well as volunteering initiatives. A fun and professional work environment that is conducive to growth and development. Requirements and Expectations To be considered for this role, you must be able to: Attend 4 weeks of training, Tuesday - Saturday, between the hours of 10:00am-6:30pm CST. Work 5-hour time blocks daily after completing training. Type at least 35 WPM, with 40 WPM or above preferred. Maintain a positive and professional demeanor, with excellent written and verbal communication skills. Adapt to change and enjoy a quick-paced work environment. Conclusion If you are a motivated and enthusiastic individual with a passion for customer service and technology, we invite you to apply for the Part-time Chat Specialist role at blithequark. This is an exciting opportunity to join a dynamic team and contribute to the success of our dealer clients. With comprehensive training programs, a fun and professional work environment, and opportunities for growth and development, this role is ideal for anyone looking to launch or advance their career in customer service. Apply now and take the first step towards an exciting and rewarding career at blithequark! Apply for this job