Remote Call Center Agent

Remote, USA Full-time Posted 2025-03-12

Job brief

We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior...

Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics

Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check

Apply for the Job

Remote Call Center Agent

Similar Remote Jobs

Remote Call Center Agent

PCA Personal Care Assistant

Remote Live chat specialist

Entry Level Chat Support

Entry Level Remote Agent

REMOTE LIVE CHAT AGENT

Southwest airlines remote jobs

Remote Online chat specialist

Remote Online chat specialist

Customer Care Specialist (Remote)

Remote Scheduling Assistant - Entry Level

Data Entry Clerk - Entry Level (Typist) - Remote | WFH

Remote Customer Service/Call Center - Must live in New Jersey!

Apple Home-Based Technical Support Consultant

Job Coach / Driver (Entry Level)

YouTube Careers, YouTube Hiring $26Hr

WBFinances is hiring: Entry level remote agent in New York

Part time quickbooks specialist bookkeeper

Engineer - Global Loyalty and Benefits

Data Entry Form Submitter / Work Remotely