In-Flight Passenger Support

Remote, USA Full-time Posted 2025-03-12

Job Summary


Delta Airlines is seeking enthusiastic individuals for the position of In-Flight Passenger Support. This is a part-time position with working hours typically under 4 hours per shift, offering a competitive salary of $20 per hour. Located in [Location], this role comes with an array of benefits, including health and dental insurance, paid training, and paid vacation days.


Job Description


As an In-Flight Passenger Support representative, you will play a crucial role in enhancing the travel experience for Delta Airlines’ passengers. You will assist with passenger inquiries, ensure compliance with safety regulations, and provide outstanding customer service during flights. Your commitment to excellence will help us maintain our reputation as a leading airline renowned for exceptional service.


Responsibilities



  • Assist passengers with inquiries and issues during the flight.

  • Ensure compliance with safety and health regulations.

  • Provide information regarding flight schedules, services, and amenities.

  • Support cabin crew in managing passenger needs and concerns.

  • Document and report any incidents or feedback from passengers.


Requirements



  • Excellent communication and interpersonal skills.

  • Ability to remain calm and professional under pressure.

  • Strong problem-solving skills and attention to detail.

  • Flexibility to work varying shifts, including weekends and holidays.


Benefits



  • Health and Dental Insurance

  • Paid Training

  • Paid Vacations

  • Employee Discount on Flights

  • Opportunities for Career Advancement


Educational Qualifications



  • High School Diploma or equivalent.

  • Additional coursework or certification in customer service is a plus.


Experience



  • Previous experience in customer service or hospitality is preferred but not required.

  • Experience in a fast-paced environment is an advantage.


Company Overview


Delta Airlines is a globally recognized airline committed to providing exceptional service and fostering a welcoming environment for all passengers. We pride ourselves on our customer-first approach and are dedicated to ensuring a seamless travel experience. Join us as we soar to new heights and continue to set the standard for excellence in the airline industry.


If you are passionate about customer service and ready to make a difference in the lives of travelers, we encourage you to apply for the In-Flight Passenger Support position at Delta Airlines today!

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