Customer Service Representative, Part-Time
Description:
? The Customer Service Representative is responsible for handling inbound customer calls from both providers and members.
? Ensure that the highest level of service is provided no matter what the question or concern.
? Answer questions from providers and members about benefits and eligibility, while ensuring communication remains courteous and respectful at all times.
? Maintain a high accuracy level by providing complete and accurate information at all times.
? Document notes of each call to ensure all information is saved correctly.
? Abide by all Customer Service Goals as set by the Manager of the department.
? Ensure adherence of Customer Service metrics.
? Handle call backs and escalations: Escalate calls to the necessary department when appropriate.
? Make callbacks to customers as needed.
Requirements: ? 0-1 years related work experience. Experience Details: of inbound call center experience in the health insurance industry. ? High school diploma or GED ? Excellent verbal and written communication skills are required. ? Qualified candidates should have a professional phone voice. ? Must possess good, basic computer and typing skills. ? Able to demonstrate proficiency in Microsoft Office (specifically Word, Excel and Outlook)
Benefits:
? Insurance Benefits
? 401(k) Match
? Wellness Incentives
? Growth Opportunities
? Paid Time Off + Holidays
? Amazing In-Office Culture
Similar Remote Jobs
Customer Service Representative, Part-Time
Posted on: 02-01-2025 03:58
Remote Call Taker Support
Posted on: 02-01-2025 03:58
Home Care Assistant (Part-Time)
Posted on: 02-01-2025 03:58
Live Chat Remote Support
Posted on: 02-01-2025 03:58
Company Driver Home Weekly
Posted on: 02-01-2025 03:58
Hiring Immediately: Remote Sales
Posted on: 02-01-2025 03:58
Senior Talent Development Specialist
Posted on: 02-01-2025 03:58
(Remote) Client Travel Representative
Posted on: 02-01-2025 03:58
Online Chat Support Agent
Posted on: 02-01-2025 03:58
Regional Specialist, People Services
Posted on: 02-01-2025 03:58
Sr. Sourcing Specialist - Marketing
Posted on: 09-11-2024 04:39
Remote Writing Counselor For College Essays
Posted on: 20-01-2025 00:00
Data Entry Clerk - Remote, No Experience
Posted on: 31-01-2025 10:02
Data Entry Clerk - Fully remote
Posted on: 21-11-2024 08:14
Retail Sales Associate Part Time
Posted on: 09-11-2024 04:39
Google Part-Time Customer Service Remote Job - Apply Online
Posted on: 18-02-2025 03:59
Apple Campus Store Associate
Posted on: 13-11-2024 04:54
Remote Virtual Help Line Assistant
Posted on: 22-09-2024 00:00
Postal Clerk - No Experience Required
Posted on: 02-12-2024 03:11
Remote Amazon Data Entry Jobs (URGENT) - Part-Time
Posted on: 11-09-2024 00:00