**Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Remote Opportunity with arenaflex**
At arenaflex, we're revolutionizing the customer experience industry with our innovative approach to customer support. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be at the forefront of delivering exceptional support experiences to our clients' customers. If you're passionate about making a difference in people's lives and growing your career, we want to hear from you! **About arenaflex** arenaflex is a global leader in the customer experience (CX) industry, with over 20 years of experience in hiring for customer support roles. We've modernized our application technology to benefit our customers and our associates alike. With a team of 170,000 associates across the globe, we support over 9 million customer conversations every day in 60 languages across 45 countries. Our innovative thinking and digital solutions, combined with the expertise and empathy of our employees, enable us to Create Connection. Value Conversation. **Why Join arenaflex?** At arenaflex, we believe in memorable associate experiences. We're committed to improving our associates' quality of life and growing their careers. Our small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. **Responsibilities:** As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for: * Providing basic technical support via phone or chat * Delivering an exceptional support experience * Interacting and communicating effectively with a variety of customers * Providing a memorable and delightful experience **What You'll Enjoy:** * Working from home with the flexibility of a seasonal role, with the opportunity to become permanent * Computer equipment provided (all you need to have is a monitor!) * Full-Time Schedule * Competitive hourly rate of $14/hour and incentive opportunities * Hands-on, 100% paid training * Internal Mobility (84% of our managers are promoted within) * Employee discounts * Referral bonuses * EverBetter wellness program **Location Requirements:** * Must live in the United States * Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings * Must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming **Qualifications:** * Flexible to the needs of the business * Must have a High School Diploma or GED Equivalent * 18 years of age **Equipment and Internet Requirements:** * Must have the following: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair **About Our Culture:** At arenaflex, we're committed to creating a positive and inclusive work environment. We believe in the importance of diversity, equity, and inclusion, and we're dedicated to fostering a culture that values and respects all associates. We're proud to be an equal opportunity employer and welcome applications from diverse candidates. **How to Apply:** If you're passionate about delivering exceptional customer experiences and growing your career, we want to hear from you! Apply now by clicking the link below: Apply Job! **Equal Employment Opportunity:** arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply for this job