Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a vast array of containers that can be repurposed for various innovative applications. From on-site storage solutions and container homes to pop-up shops, portable offices, emergency shelters, garden sheds, and more, our containers are designed to meet the diverse needs of our customers. At arenaflex, we are committed to providing exceptional quality shipping containers at affordable prices, making us the go-to destination for individuals and businesses seeking reliable and cost-effective storage solutions. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team. As a sales chat representative, you will play a vital role in promoting and selling our shipping containers to customers through our cutting-edge software. Your primary objective will be to engage with customers via chat, address their queries, and encourage them to place orders. You will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. This is a fully remote position, offering you the flexibility to work from anywhere with a strong internet connection and a phone or laptop. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, highlighting the benefits and features of our products Engage with customers via chat, responding to their inquiries, and providing personalized support to ensure a seamless sales experience Encourage customers to place orders, addressing any concerns or objections they may have, and providing tailored solutions to meet their needs Close sales directly on the chat platform and send invoices using our company's system, ensuring a efficient and secure payment process Collaborate with our sales managers, who will follow up with customers via phone calls to ensure a comprehensive sales experience Participate in daily training sessions, Q&A groups, and mentoring programs to enhance your skills and knowledge, ensuring you have the tools and support needed to excel in your role Essential Qualifications: High school diploma or equivalent required; associate's or bachelor's degree in sales, marketing, or a related field preferred Proven sales experience, preferably in a remote or chat-based environment, with a strong track record of meeting or exceeding sales targets Excellent communication and interpersonal skills, with the ability to build rapport with customers and provide exceptional support Strong problem-solving and negotiation skills, with the ability to address customer concerns and close sales Ability to work independently in a remote environment, with a strong internet connection and a phone or laptop Basic computer skills, including proficiency in using software and chat platforms, with the ability to learn and adapt to new technologies Preferred Qualifications: Experience in the shipping container industry or a related field, with knowledge of our products and services Proficiency in multiple languages, with the ability to communicate with customers from diverse backgrounds Previous experience working in a fast-paced, dynamic environment, with the ability to adapt to changing circumstances and priorities Strong analytical and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously Experience with customer relationship management (CRM) software and sales tracking tools, with the ability to analyze sales data and optimize sales strategies Skills and Competencies: Communication skills: ability to clearly and effectively communicate with customers, colleagues, and management via chat, phone, and email Sales skills: ability to promote and sell shipping containers, addressing customer needs and concerns, and closing sales Problem-solving skills: ability to analyze customer concerns, identify solutions, and negotiate sales Time management skills: ability to prioritize tasks, manage multiple projects, and meet sales targets in a fast-paced environment Adaptability: ability to learn and adapt to new software, technologies, and sales strategies, with a willingness to continuously improve and develop skills Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to daily training sessions, Q&A groups, and mentoring programs, ensuring you have the skills and knowledge needed to excel in your role. You will also have opportunities to advance your career, taking on new challenges and responsibilities as you grow and develop with our company. Our dynamic and supportive work environment encourages collaboration, innovation, and creativity, providing you with the ideal platform to achieve your career goals. Work Environment and Company Culture arenaflex is a remote-friendly company, offering a flexible and autonomous work environment that allows you to work from anywhere with a strong internet connection. Our company culture is built on the values of innovation, customer satisfaction, and teamwork, with a strong emphasis on supporting and empowering our employees. We believe in fostering a positive and inclusive work environment, where everyone feels valued, respected, and encouraged to contribute their ideas and perspectives. As a member of our team, you will be part of a dynamic and supportive community that is passionate about delivering exceptional customer experiences and driving business success. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, with a range of perks and benefits designed to support your well-being and career growth. These may include: Competitive salary and commission structure, with opportunities to earn bonuses and incentives Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings plans Flexible work arrangements, including remote work options and flexible hours, to support your work-life balance Opportunities for career advancement and professional development, with access to training and mentoring programs Recognition and reward programs, including employee recognition awards and bonus schemes, to acknowledge and reward your contributions Conclusion If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. With our innovative approach to shipping container sales, commitment to customer satisfaction, and supportive work environment, we offer a unique and rewarding opportunity for you to grow your career and achieve your goals. Join our dynamic team and become part of a company that is revolutionizing the shipping container industry. Apply now and take the first step towards an exciting and fulfilling career with arenaflex! Apply for this job