**Experienced Pharmacy Customer Service Representative Weekend Remote Opportunity at blithequark**

Are you a customer service professional with a passion for delivering exceptional support to clients and patients? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark, a leading provider of Workers Compensation benefit management solutions, as a Pharmacy Customer Service Representative. This exciting opportunity offers a unique blend of remote work flexibility, career growth, and a dynamic team environment. **About blithequark** blithequark has been a trusted partner in the Workers Compensation benefit management industry for over 43 years. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in our field. With a growing team of dedicated professionals, we strive to make a positive impact on the lives of injured workers and their families. As a Pharmacy Customer Service Representative, you will play a vital role in our mission to provide quality and accurate service to our clients and patients. **Job Summary** We are seeking an experienced Pharmacy Customer Service Representative to join our team on a part-time, weekend schedule. This role involves working remotely from home on alternating weekends, with a 4-day, 10-hour weekly schedule. As a Pharmacy Customer Service Representative, you will be responsible for providing exceptional customer service to clients, pharmacies, and claimants, while ensuring accurate and timely processing of medication benefits. **Key Responsibilities** * Prepares, inputs, and supports claimant profiles in pharmacy network * Assists pharmacies in adjudication of claimant medications * Coordinates and liaises with client adjusters, pharmacies, and claimants to ensure accurate medication benefits assignment in multiple systems * Supports client needs on requirements for claimant medications with reporting and data * Manages and updates client and claimant information in multiple systems * Answers questions from claimants, adjusters, and pharmacies on any topic related to the claimant's current or previous medications * Performs other duties as assigned **Essential Qualifications** * 3+ years of related customer service or telephonic experience and/or training * Excellent written grammatical skills, with ability to read and interpret documents such as letters and reports * Exceptional understanding of proper telephone etiquette and customer service skills * Proficient in Microsoft Office and ability to learn new software programs * Ability to handle and manage significant email and phone communications * Excellent communication and interpersonal skills, with ability to work effectively in a team environment **Preferred Qualifications** * Experience working in a pharmacy or healthcare setting * Familiarity with Workers Compensation benefit management and pharmacy network operations * Strong analytical and problem-solving skills, with ability to adjust to changing processes and needs of various clients **Skills and Competencies** * Excellent communication and interpersonal skills * Strong analytical and problem-solving skills * Ability to work effectively in a team environment * Proficient in Microsoft Office and ability to learn new software programs * Excellent written grammatical skills, with ability to read and interpret documents such as letters and reports * Exceptional understanding of proper telephone etiquette and customer service skills **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees' growth and development. As a Pharmacy Customer Service Representative, you will have opportunities to: * Develop your skills and knowledge in Workers Compensation benefit management and pharmacy network operations * Participate in ongoing training and professional development programs * Collaborate with a dynamic team of professionals who share your passion for delivering exceptional customer service * Contribute to the success of a growing company with a strong commitment to excellence and innovation **Work Environment and Company Culture** blithequark is a fast-paced and dynamic work environment that values teamwork, innovation, and customer satisfaction. Our company culture is built on a foundation of: * Respect and empathy for our clients, patients, and employees * A commitment to excellence and continuous improvement * Open communication and collaboration * A focus on work-life balance and employee well-being **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Excellent benefits, including vacation, paid time off, health and dental insurance, and 401(k) * Opportunities for career growth and professional development * A dynamic and supportive work environment * Flexible remote work arrangements, with a 4-day, 10-hour weekly schedule **How to Apply** If you are a motivated and customer-focused professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job