Experienced Network Engineer for 3rd Shift - Remote ISP/MSP Support & Custom Managed Services
Unlock Your Potential as a Network Engineer at Workwarp Workwarp is a dynamic and innovative company that's shaping the future of the ISP/MSP industry. We're committed to delivering exceptional services to our customers, and we're looking for a skilled and dedicated Network Engineer to join our team on the 3rd shift. As a Network Engineer at Workwarp, you'll play a critical role in supporting our business customers, designing and delivering custom-managed services, and driving our continued growth and success. About Our Company and Industry Workwarp operates in the rapidly evolving ISP/MSP landscape, where technology and innovation converge to meet the complex needs of businesses. Our company culture is built on a foundation of collaboration, creativity, and a passion for delivering outstanding customer experiences. We're a remote-friendly organization that values flexibility, work-life balance, and the well-being of our team members. Key Responsibilities Support new and existing ISP/MSP business customers, ensuring timely and effective resolution of their network-related issues. Work on supporting business data circuits, SDWAN Networks, VoIP services, VPNs, Managed Routers, Firewalls, and other network infrastructure. Design, deliver, and maintain various custom-managed services that meet the evolving needs of our customers. Collaborate with internal teams to identify and implement process improvements, ensuring seamless service delivery. Stay up-to-date with the latest industry trends, technologies, and best practices to continually enhance our network services. Essential Qualifications and Skills To succeed as a Network Engineer at Workwarp, you'll need: A High School Diploma or GED Equivalent, with a strong foundation in computer networking principles. 3-5 years of related experience working in a fast-paced environment, preferably in the ISP/MSP industry. Command line experience with Cisco, Fortinet, Juniper, or similar networking equipment. Firewall configuration experience, particularly with Fortinet. A solid understanding of BGP, OSPF, and VRRP routing protocols. Experience with basic routers/firewalls, NAT (Network Address Translation), and COS/QOS. Network design skills, with the ability to plan and implement scalable and secure network architectures. SOC2 knowledge and understanding, with a focus on security and compliance. Excellent organizational skills, attention to detail, and the ability to multitask assignments while following process flows. Strong communication and analytical skills, with the ability to understand and resolve customer issues effectively. The ability to work independently with minimal supervision, demonstrating self-motivation and a proactive approach. Preferred Qualifications CCNA and CCNP certification, demonstrating a strong foundation in networking principles and practices. Experience with network monitoring and management tools, such as SNMP, syslog, and network performance monitoring software. Familiarity with IT service management frameworks, such as ITIL. Career Growth Opportunities and Learning Benefits At Workwarp, we're committed to the ongoing development and growth of our team members. As a Network Engineer, you'll have access to: Ongoing training and professional development opportunities, ensuring you stay up-to-date with the latest industry trends and technologies. Career advancement opportunities, as we continue to grow and expand our services. A collaborative and supportive work environment that encourages knowledge sharing and innovation. Work Environment and Company Culture As a remote-friendly organization, we offer a flexible work environment that allows you to work from anywhere. Our company culture is built on a foundation of: Collaboration and teamwork, with a focus on delivering exceptional customer experiences. Innovation and creativity, encouraging team members to share their ideas and perspectives. Work-life balance, recognizing the importance of flexibility and well-being. Fun events and activities, celebrating our team members' achievements and milestones. Compensation, Perks, and Benefits We offer a competitive compensation package, including: A generous salary, reflecting your experience and qualifications. Comprehensive benefits, including Medical, Dental, and Vision coverage for full-time employees. Flexible time off, allowing you to recharge and maintain a healthy work-life balance. A 401k plan, helping you save for the future. Fun events at cool locations, celebrating our team members' achievements and milestones. Free DoorDash lunches on Fridays, a small perk to brighten your day. Employee referral bonuses, encouraging you to share opportunities with your network. Join Our Team and Shape the Future If you're a motivated and experienced Network Engineer looking for a new challenge, we want to hear from you. Apply now and let's discuss how you can become a vital part of our success story at Workwarp. Take the next step in your career and join our dynamic team. We're excited to meet our next team member and explore the opportunities that lie ahead. Apply for this job