**Experienced Live Chat Customer Support Specialist – Remote Opportunity at arenaflex**

Join arenaflex, a leading shipping container supplier based in Tampa, Florida, as we embark on an exciting journey to revolutionize the way we connect with our customers. As a REMOTE Live Chat Customer Support Specialist, you will be the face of our company, providing top-notch support to our clients through live chats. If you're a self-motivated individual with a passion for delivering exceptional customer experiences, we want to hear from you! **About arenaflex** arenaflex is a dynamic and innovative company that has been at the forefront of the shipping container industry for years. We pride ourselves on providing high-quality used and new shipping containers to customers across the United States. Our commitment to excellence, customer satisfaction, and employee well-being has earned us a reputation as a great company to work for. We're now seeking a talented Live Chat specialist to join our team and help us take our customer support to the next level. **Key Responsibilities:** As a REMOTE Live Chat Customer Support Specialist at arenaflex, you will be responsible for: * Responding to live chats from customers in a timely and professional manner * Providing accurate and helpful information about our products and services * Resolving customer complaints and issues in a fair and efficient manner * Collaborating with our sales team to provide seamless support and drive sales * Maintaining a high level of customer satisfaction through effective communication and problem-solving * Working closely with our training team to stay up-to-date on product knowledge and company policies * Meeting and exceeding performance metrics and targets **Essential Qualifications:** To be successful in this role, you will need: * Excellent communication and interpersonal skills * Ability to work independently with minimal supervision * Strong problem-solving and analytical skills * Proficiency in using live chat software and technology * Ability to work in a fast-paced environment and adapt to changing priorities * High school diploma or equivalent required; degree in a related field preferred * Fluency in English; proficiency in additional languages a plus **Preferred Qualifications:** While not required, the following qualifications would be beneficial: * Previous experience in customer support or a related field * Knowledge of the shipping container industry or a related field * Experience working with live chat software and technology * Certification in customer service or a related field * Fluency in multiple languages **Skills and Competencies:** To succeed in this role, you will need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently with minimal supervision * Proficiency in using live chat software and technology * Ability to work in a fast-paced environment and adapt to changing priorities * Strong attention to detail and organizational skills * Ability to maintain confidentiality and handle sensitive information * Strong customer service skills and a passion for delivering exceptional customer experiences **Career Growth Opportunities and Learning Benefits:** At arenaflex, we believe in investing in our employees' growth and development. As a REMOTE Live Chat Customer Support Specialist, you will have access to: * Paid training and onboarding program to ensure you have the skills and knowledge you need to succeed * Ongoing training and development opportunities to help you advance in your career * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture:** As a REMOTE Live Chat Customer Support Specialist at arenaflex, you will have the flexibility to work from anywhere in the world. Our company culture is built on the principles of: * Excellence: We strive for excellence in everything we do. * Customer satisfaction: We are committed to delivering exceptional customer experiences. * Employee well-being: We prioritize the health, happiness, and well-being of our employees. * Innovation: We encourage creativity, innovation, and continuous improvement. * Collaboration: We work together as a team to achieve our goals. **Compensation and Benefits:** As a REMOTE Live Chat Customer Support Specialist at arenaflex, you will receive: * A base salary of $500 per month * 5% commission on each sale made (approximately $20-$30 per container sold) * Paid twice per month via Wise or Payoneer * Contract provided * Paid sick days and paid days off * Holidays such as Christmas, Christmas Eve, Thanksgiving, 4th of July, New Year's Day, and New Year's Eve * Cool company incentives and rewards **How to Apply:** If you're a motivated and customer-focused individual who is passionate about delivering exceptional support, we want to hear from you! Please email your application to [insert email address] and we'll get back to you within 48 hours if you're selected for an interview. Don't miss this opportunity to join a dynamic and innovative company that is revolutionizing the shipping container industry. Apply now to become a REMOTE Live Chat Customer Support Specialist at arenaflex! Apply for this job