**Experienced International WebChat Outbound Sales Representative – Late Night/Early Morning Shift at blithequark**

Are you a highly motivated and results-driven sales professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join our team at blithequark as an International WebChat Outbound Sales Representative. As a key member of our sales team, you will play a critical role in promoting our products and services to direct consumers, building and maintaining quality customer relationships, and driving revenue growth. **About blithequark** blithequark is a leading provider of innovative solutions and services that cater to the needs of individuals and businesses alike. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the industry. With a strong focus on teamwork, innovation, and continuous improvement, we strive to create a work environment that is both challenging and rewarding. **Job Summary** As an International WebChat Outbound Sales Representative, you will be responsible for promoting our products and services to direct consumers through webchat and phone interactions. You will establish and maintain quality customer relationships, identify and meet customer needs and expectations, and close sales to meet and exceed revenue goals. You will also build and maintain effective relationships with new and existing consumers, maintain consumer prospect lists/contact database, and proactively seek opportunities to promote and sell our products based on client travel history. **Key Responsibilities** - Promote sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain blithequark products and make travel recommendations. - Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals. - Build and maintain effective relationships with new and existing consumers. Maintain consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell blithequark products based on client travel history. - Acquires in-depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. - Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. - Participates in department-approved mass e-mail campaigns targeting specific guests' profiles. - Perform other job-related functions as assigned. **Essential Qualifications** - High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. - Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus. - Excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. - Strong working knowledge of blithequark's products, including the current fleet and ship itineraries. - Ability to multi-task and work in a high-energy sales environment that is goal/quota driven. - Adherence to strictly enforced dress code required. **Preferred Qualifications** - Fluency in any language other than English. - Experience with webchat and phone sales. - Strong knowledge of the travel industry and cruise products. **Skills and Competencies** - Excellent communication and interpersonal skills. - Strong problem-solving and analytical skills. - Ability to work in a fast-paced, dynamic environment. - Strong organizational and time management skills. - Ability to meet and exceed sales targets. - Strong knowledge of blithequark's products and services. - Ability to build and maintain effective relationships with customers and colleagues. **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to the growth and development of our employees. We offer a range of training and development programs to help you achieve your career goals and advance in your role. Our team is passionate about delivering exceptional customer experiences, and we encourage our employees to share their ideas and feedback to help us improve our services. **Work Environment and Company Culture** Our work environment is fast-paced and dynamic, with a strong focus on teamwork and collaboration. We encourage our employees to take ownership of their work and to strive for excellence in everything they do. Our company culture is built on the values of innovation, customer satisfaction, and employee development. **Compensation, Perks, and Benefits** - Salary range: $24,960 plus individuals may be eligible to participate in the company's Sales Incentive Plan. - Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, and location, and applicable employment laws. - Benefits: - 401(k) - Dental insurance - Health insurance - Paid time off - Tuition reimbursement **Schedule** - 8 hour shift - Every weekend - Morning shift - Overnight shift - You will be given one of the following 5 day/9 hour schedules: - M-Th & Sunday: 4am-1pm EST - M & Wed-Saturday: 5am-2pm EST - M-Wed, Fri, Sun: 6am-3pm EST - M, Tue, Thur, Sat & Sun (split shift): 6am-10am & 5pm-9pm - M, Wed, Fri, Sat & Sun (split shift): 8am-12pm & 7pm-11pm - You must be available to any possible schedule, you will be assigned an open schedule based on the needs of the company. **How to Apply** If you are a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and career advancement. **Note** NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department. Apply for this job