**Experienced Instagram Chat Assistant – Remote Customer Support Specialist**

Are you a highly motivated and tech-savvy individual with excellent communication skills? Do you have a passion for delivering exceptional customer experiences? If so, we invite you to join blithequark's dynamic team as an Instagram Chat Assistant, where you will play a vital role in enhancing sales and providing top-notch support to our customers through direct messaging on business Instagram accounts. **About blithequark** blithequark is a leading innovator in the e-commerce industry, dedicated to revolutionizing the way businesses interact with their customers. Our mission is to provide cutting-edge solutions that drive sales, improve customer satisfaction, and foster a culture of excellence. As a remote customer support specialist, you will be part of a talented team that is shaping the future of customer engagement. **Key Responsibilities** As an Instagram Chat Assistant, your primary responsibilities will include: * Managing direct messages on business Instagram accounts, responding to customer inquiries, and resolving issues in a timely and professional manner * Utilizing a provided FAQ document to answer questions about products, shipping, and returns * Providing exceptional customer support through live chat on businesses' websites and social media accounts * Handling incoming customer support questions and sales inquiries from existing and potential customers * Collaborating with the blithequark team to ensure seamless communication and efficient issue resolution **Essential Qualifications** To succeed in this role, you will need: * A device with access to social media and website chat functions (phone, tablet, or laptop) * The ability to work independently and manage your time effectively * Strong communication and problem-solving skills * Excellent attention to detail and ability to follow provided steps and instructions * A reliable internet connection * Availability of at least 10 hours per week **Preferred Qualifications** While not required, the following qualifications will be beneficial: * Previous experience in customer support or sales roles * Familiarity with social media platforms and live chat software * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment and adapt to changing priorities **Skills and Competencies** To excel in this role, you will need to possess: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently and manage multiple tasks * Strong attention to detail and organizational skills * Ability to adapt to changing priorities and work in a fast-paced environment * Strong technical skills, including proficiency in social media platforms and live chat software **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our team members grow and develop their skills. As an Instagram Chat Assistant, you will have opportunities to: * Develop your customer support and sales skills through ongoing training and coaching * Collaborate with a talented team of professionals who are passionate about delivering exceptional customer experiences * Contribute to the development of new products and services that drive sales and improve customer satisfaction * Participate in regular feedback and performance evaluations to ensure your growth and success **Work Environment and Company Culture** As a remote customer support specialist, you will have the flexibility to work from anywhere, at any time, as long as you have a reliable internet connection. Our company culture is built on the principles of: * Collaboration and teamwork * Innovation and creativity * Customer-centricity and excellence * Continuous learning and growth **Compensation, Perks, and Benefits** As an Instagram Chat Assistant, you will receive: * Competitive hourly rate of $35 per hour * Flexible scheduling and remote work options * Opportunities for career growth and professional development * Access to ongoing training and coaching to enhance your skills and knowledge * A dynamic and supportive work environment that values collaboration and teamwork **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application through our website: Apply Job! We look forward to welcoming you to the blithequark team! Apply for this job