Experienced Full Stack Software Engineer – Web & Cloud Application Development

Join the Team at Blithequark: Live Chat Assistant (Entry Level) - Remote Opportunity Blithequark is a pioneering provider of HVAC and electrical services, dedicated to delivering exceptional customer experiences and high-quality solutions. We're on the hunt for a talented and customer-focused Live Chat Assistant to join our team remotely and provide top-notch support to our clients through online chat. About Blithequark At Blithequark, we pride ourselves on being a customer-centric organization that values innovation, teamwork, and growth. Our company culture is built around providing exceptional service, fostering a collaborative environment, and empowering our employees to reach their full potential. As a Live Chat Assistant, you'll play a vital role in delivering outstanding customer experiences and contributing to our mission. Job Summary We're seeking a highly motivated and customer-oriented individual to join our team as a Remote Live Chat Assistant. As a Live Chat Assistant, you'll be the face of Blithequark's online customer support, providing timely and effective assistance to our clients through live chat. This is an entry-level position with ample opportunities for growth and development within the company. Key Responsibilities: Engage with customers through live chat to provide assistance with inquiries, technical issues, and product information. Respond promptly to customer inquiries with a friendly and professional attitude, ensuring that all concerns are addressed in a timely and efficient manner. Escalate complex issues to the appropriate department or team member for resolution, ensuring that customers receive the support they need. Maintain a positive and empathetic attitude towards customers, providing solutions that meet their needs and exceed their expectations. Keep accurate records of customer interactions and transactions, ensuring that all information is up-to-date and easily accessible. Stay up-to-date on product knowledge and company information, enabling you to provide informed support to customers. Requirements: Essential Qualifications: High school diploma or equivalent required; degree in a related field or customer service experience is a plus. Excellent written and verbal communication skills, with the ability to effectively communicate with customers and internal stakeholders. Customer service experience is not required but highly desirable; a passion for helping others and providing exceptional service is essential. Ability to multitask and work in a fast-paced environment, with a strong focus on attention to detail and problem-solving skills. Tech-savvy with the ability to learn new software systems quickly; proficiency in Microsoft Office and Google Suite is a plus. Ability to work independently and as part of a team, with a strong willingness to learn and grow within the company. Reliable internet connection and a quiet workspace; ability to work from home or a remote location. Preferred Qualifications: Previous experience in customer service or a related field, with a proven track record of providing exceptional service. Knowledge of HVAC and electrical services, or a willingness to learn about the industry. Experience with live chat software and customer relationship management (CRM) systems. What We Offer: Competitive Compensation and Benefits: Competitive salary ranging from $45.00 to $60.00 per hour, based on experience. Opportunities for career growth and advancement within the company, with a focus on professional development and continuous learning. Flexible work schedule, with the ability to work from home or a remote location. Comprehensive health benefits package, including medical, dental, and vision coverage. Paid time off and holidays, with the opportunity to recharge and refocus. Training and development opportunities, including ongoing coaching and feedback. Why Join Blithequark? At Blithequark, we're committed to creating a work environment that's engaging, challenging, and rewarding. As a Live Chat Assistant, you'll have the opportunity to: Make a positive impact on our customers' experiences, providing timely and effective support. Develop your skills and expertise, with ongoing training and development opportunities. Collaborate with a talented and customer-focused team, working together to achieve our goals. Enjoy a flexible work schedule, with the ability to work from home or a remote location. Be part of a dynamic and growing organization, with opportunities for career growth and advancement. How to Apply: If you're passionate about delivering exceptional customer experiences and have a strong willingness to learn, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, and we'll be in touch to discuss the next steps. Join our team at Blithequark and help us provide top-notch service to our customers. Apply today and take the first step towards a rewarding and challenging career! Apply for this job