Experienced Enterprise Customer Engineer – Cloud Infrastructure and Artificial Intelligence Solutions Specialist at blithequark

Introduction to blithequark and the Industry blithequark is at the forefront of the technological revolution, empowering businesses to transform and build what's next for their operations. Our products and services are engineered for security, reliability, and scalability, running the entire stack from infrastructure to applications to devices and hardware. As a leader in the industry, we are dedicated to helping our customers – developers, small and large businesses, academic institutions, and government agencies – see the benefits of our technology come to life. The field of artificial intelligence (AI) and machine learning (ML) is rapidly evolving, and blithequark is committed to staying at the cutting edge of these advancements. About the Role As an Enterprise Customer Engineer at blithequark, you will play a key role in understanding the needs of our clients and helping shape the future of businesses of all sizes. You will be responsible for identifying and assessing large-scale AI opportunities that could benefit from AI-optimized infrastructure. Your expertise will help clients leverage accelerators within their overall cloud approach, enabling them to run benchmarks for existing models, find opportunities to apply accelerators for new models, develop migration paths, and optimize performance. You will work closely with internal Cloud AI teams to eliminate roadblocks and shape the future of our services. Key Responsibilities Be a trusted advisor to our top customers, helping them understand and incorporate AI accelerators into their overall cloud strategy through recommending migration paths, integration techniques, and application architectures that incorporate blithequark Cloud AI optimized infrastructure Demonstrate how blithequark Cloud is differentiated, highlighting the power of accelerators by working with clients on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and benchmarking Build repeatable assets to enable other clients and internal teams Influence blithequark Cloud strategy at the intersection of infrastructure and AI/ML by advocating for corporate customer requirements Travel to customer sites and events as needed Qualifications Minimum Qualifications Bachelor's degree in computer technology, mathematics, or a related technical field, or equivalent practical experience 5 years of experience in cloud infrastructure Experience building and operationalizing machine learning models Experience delivering technical presentations while leading detailed discovery and planning sessions that are aligned with the customer with defined scope and success criteria Desired Qualifications Experience training and fine-tuning large models (e.g., image, language, segmentation, recommendation, genomics) with accelerators Experience running MLPerf benchmarks Experience with performance profiling tools (e.g., Tensorflow profiler, PyTorch profiler, Tensorboard) Experience with distributed training and optimizing performance versus costs Designing/architecting large-scale infrastructure farms for professional AI use cases Ability to interact with C-level or senior business leaders and influence decisions Skills and Competencies To be successful in this role, you will need to possess a combination of technical, business, and interpersonal skills. These include: Strong technical expertise in cloud infrastructure, AI, and ML Excellent communication and presentation skills Ability to work closely with customers and internal teams Strong problem-solving and analytical skills Ability to influence and advocate for corporate customer requirements Strong business acumen and understanding of the industry Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As an Enterprise Customer Engineer, you will have access to a wide range of training and development opportunities, including: Technical training and certifications in cloud infrastructure, AI, and ML Business and leadership development programs Opportunities to work on complex and challenging projects Collaboration with internal teams and customers to develop new solutions and services Access to the latest technologies and innovations in the industry Work Environment and Company Culture blithequark is a dynamic and innovative company that values diversity, inclusion, and collaboration. Our work environment is fast-paced and challenging, but also supportive and rewarding. We offer a range of benefits and perks, including: Flexible working hours and remote work options Comprehensive health and wellness programs Professional development opportunities Access to the latest technologies and innovations A collaborative and dynamic work environment Compensation, Perks, and Benefits The compensation package for this role includes a competitive salary, bonus, equity, and benefits. The specific details of the compensation package will depend on the location and other factors, but we offer a range of benefits, including: Comprehensive health and wellness programs Retirement savings plans Stock options and equity Flexible working hours and remote work options Professional development opportunities Conclusion If you are a motivated and experienced technical professional looking for a challenging and rewarding role, we encourage you to apply for the Enterprise Customer Engineer position at blithequark. This is a unique opportunity to work with a leading company in the industry, to develop your skills and expertise, and to contribute to the growth and success of our customers. Apply now to join our team and help shape the future of businesses of all sizes. Apply for this job