**Experienced Data Entry Specialist – Application Administration and Customer Support**

At arenaflex, we're on a mission to revolutionize the life sciences industry by providing innovative solutions that improve patient care and outcomes. As a leading global life sciences company, we're committed to delivering world-class diagnostic solutions, bringing innovative medicines to patients faster, and using technology to improve the delivery of care. With a strong focus on customer satisfaction and a passion for excellence, we're seeking an experienced Data Entry Specialist to join our team. **Job Summary:** We're looking for a highly skilled and detail-oriented Data Entry Specialist to support our Beacon-to-Link migration project. As part of this project, our development team is building tools to migrate organizations, accounts, users, and select Orders components. We need a reliable and efficient individual to manually build a large number of organizations and users in Link, while also providing exceptional customer service to our clients. **Key Responsibilities:** * Manually build a large number of organizations and users in Link, using our proprietary tools and systems * Provide exceptional customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner * Work closely with our development team to ensure seamless integration of new features and tools * Maintain accurate and up-to-date records of client information and transactions * Collaborate with our internal teams to resolve technical issues and improve overall system performance * Participate in ongoing training and professional development to stay up-to-date with the latest technologies and best practices **Essential Qualifications:** * High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred * Excellent typing skills, with a minimum of 40 words per minute (wpm) * Excellent command of the English language, with the ability to communicate effectively with clients and internal teams * Proficient in Microsoft Word and Excel, with the ability to learn and adapt to new software and systems * Strong customer service skills, with the ability to respond to client inquiries and resolve issues in a timely and professional manner * Ability to work independently and as part of a team, with a strong focus on collaboration and communication * Reliable internet connection and a quiet, distraction-free workspace **Preferred Qualifications:** * Tier 1 helpdesk experience and triage experience a plus * Bilingual in English and Spanish a plus * Experience with data entry and customer service in a fast-paced, dynamic environment **Skills and Competencies:** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines * Strong attention to detail and accuracy * Ability to learn and adapt to new software and systems quickly * Strong customer service skills, with a focus on responding to client inquiries and resolving issues in a timely and professional manner **Career Growth Opportunities and Learning Benefits:** * Opportunities for professional growth and development, with ongoing training and education programs * Collaborative and dynamic work environment, with a focus on teamwork and communication * Flexible scheduling and remote work options, with a focus on work-life balance * Competitive compensation and benefits package, with a focus on recognizing and rewarding employee contributions **Work Environment and Company Culture:** * arenaflex is a leading global life sciences company, with a strong focus on innovation and customer satisfaction * Our company culture is built on a foundation of collaboration, communication, and teamwork, with a focus on delivering exceptional results and exceeding client expectations * We offer a dynamic and fast-paced work environment, with opportunities for professional growth and development * Our team is passionate about improving patient care and outcomes, and we're committed to making a positive impact in the lives of our clients and their patients **Compensation, Perks, and Benefits:** * Competitive compensation package, with a focus on recognizing and rewarding employee contributions * Comprehensive benefits package, including health insurance, retirement savings, and paid time off * Flexible scheduling and remote work options, with a focus on work-life balance * Opportunities for professional growth and development, with ongoing training and education programs * Collaborative and dynamic work environment, with a focus on teamwork and communication **How to Apply:** If you're a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! **Note:** arenaflex is an equal opportunities employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job