**Experienced Customer Support Virtual Assistant – Multitasking Expert for blithequark**

Remote Full-time
Are you a highly skilled and dedicated customer support professional with a passion for multitasking and delivering exceptional results? Do you have a strong background in customer support, sales, and digital marketing? Are you proficient in using various digital tools and platforms, including Shopify, DHL, and UPS shipping label applications? If so, we invite you to join our dynamic team at blithequark as a Customer Support Virtual Assistant. **About blithequark** blithequark is a leading company in the industry, committed to providing innovative solutions and exceptional customer experiences. Our team is passionate about delivering high-quality products and services that meet the evolving needs of our customers. As a Customer Support Virtual Assistant, you will play a critical role in helping us achieve our mission by providing top-notch support to our customers, managing sales inquiries, and troubleshooting customer problems. **Job Overview** As a Customer Support Virtual Assistant at blithequark, you will be responsible for a wide range of tasks, including: * Providing exceptional customer support via phone, email, and live chat * Managing sales inquiries and troubleshooting customer problems with handling our products * Preventing and resolving disputes on PayPal and Stripe * Processing orders and creating shipping labels * Calculating the price of products * Creating renders and mockup designs using Photoshop and Illustrator * Working with AI tools to create new content * Managing social media outreach to influencers * Conducting follow-up and sales calls * Creating compelling copy for marketing materials * Providing live chat support and resolving customer issues in a timely and professional manner **Key Responsibilities** * Provide exceptional customer support via phone, email, and live chat * Manage sales inquiries and troubleshoot customer problems with handling our products * Prevent and resolve disputes on PayPal and Stripe * Process orders and create shipping labels * Calculate the price of products * Create renders and mockup designs using Photoshop and Illustrator * Work with AI tools to create new content * Manage social media outreach to influencers * Conduct follow-up and sales calls * Create compelling copy for marketing materials * Provide live chat support and resolve customer issues in a timely and professional manner **Essential Qualifications** * Advanced English proficiency (C1-C2) * Advanced proficiency in managing and operating Shopify * Experience with DHL and UPS shipping label applications * Strong sales abilities and experience * Proven negotiation skills * Advanced proficiency in Photoshop and basic skills in Illustrator * Advanced skills in Microsoft Word and Excel * Experience with Slack and Gorgias app * Ability to manage social media accounts effectively * Minimum of 3 years in customer support * Skills to resolve disputes on platforms such as PayPal and Stripe * High understanding of worldwide addresses * Experience in conducting follow-up and sales calls * Proficiency in creating compelling copy * Experience in providing live chat support **Preferred Qualifications** * Experience in graphic design and digital marketing * Knowledge of AI tools and their applications in content creation * Experience in managing social media campaigns and influencer outreach * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment and meet deadlines * Strong communication and interpersonal skills **Skills and Competencies** * Excellent customer service skills * Strong sales and negotiation skills * Advanced proficiency in digital tools and platforms * Ability to multitask and prioritize tasks effectively * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and meet deadlines * Strong attention to detail and organizational skills **Career Growth Opportunities and Learning Benefits** As a Customer Support Virtual Assistant at blithequark, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. We offer a range of training and development programs to help you achieve your career goals, including: * On-the-job training and mentorship * Access to online courses and training programs * Opportunities for career advancement and professional growth * A collaborative and supportive team environment **Work Environment and Company Culture** blithequark is a remote-friendly company that values flexibility and work-life balance. As a Customer Support Virtual Assistant, you will work from the comfort of your own home, with access to high-speed internet and a quiet workspace. Our company culture is built on the principles of collaboration, innovation, and customer satisfaction. We are a team of passionate and dedicated professionals who are committed to delivering exceptional results and making a positive impact in the industry. **Compensation, Perks, and Benefits** As a Customer Support Virtual Assistant at blithequark, you will receive a competitive salary of $550 USD per month, plus a bonus of up to $1000 USD per month depending on your performance and sales. You will also have access to a range of benefits and perks, including: * Flexible working hours and remote work options * Access to online training and development programs * Opportunities for career advancement and professional growth * A collaborative and supportive team environment * Competitive salary and bonus structure * Access to high-speed internet and a quiet workspace **How to Apply** If you are a highly skilled and dedicated customer support professional with a passion for multitasking and delivering exceptional results, we invite you to apply for the Customer Support Virtual Assistant position at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Note:** Please do not apply if you do not meet the following criteria: * Advanced English proficiency (C1-C2) * Advanced proficiency in managing and operating Shopify * Experience with DHL and UPS shipping label applications * Strong sales abilities and experience * Proven negotiation skills * Advanced proficiency in Photoshop and basic skills in Illustrator * Advanced skills in Microsoft Word and Excel * Experience with Slack and Gorgias app * Ability to manage social media accounts effectively * Minimum of 3 years in customer support * Skills to resolve disputes on platforms such as PayPal and Stripe * High understanding of worldwide addresses * Experience in conducting follow-up and sales calls * Proficiency in creating compelling copy * Experience in providing live chat support Apply for this job
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