Experienced Customer Support Specialist - Delivering Exceptional Service with blithequark

Join the Team at blithequark and Unlock Your Potential Are you passionate about delivering outstanding customer experiences and looking for a role that offers growth, learning, and a dynamic work environment? Look no further than blithequark, a global technology and services leader that empowers the brands of tomorrow. With a presence in over 70 countries, we're dedicated to helping well-known brands improve their businesses through innovative technology and integrated solutions. At blithequark, we're proud to be recognized with prestigious awards such as "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. Our commitment to excellence and customer satisfaction drives us to be the best in the industry, and we're excited to have you join our team! About the Role As a Customer Support Specialist at blithequark, you'll play a vital role in delivering exceptional service to our customers. To succeed in this role, you'll need to be motivated to provide top-notch support and have excellent communication skills. If you're fluent in Lithuanian (C1 level spoken and written), have a good command of English and Russian (B2 level), and a keen interest in technology, we'd love to hear from you! Key Responsibilities: Provide exceptional customer service through various channels, including phone, email, and chat Respond to customer inquiries, resolve issues, and address concerns in a timely and professional manner Utilize your technical knowledge to troubleshoot and resolve technical issues Collaborate with internal teams to resolve customer complaints and improve overall customer experience Maintain accurate records of customer interactions and transactions Stay up-to-date with product knowledge and industry trends to provide informed support Requirements and Qualifications Essential Qualifications: Fluent in Lithuanian (C1 level spoken and written) Good command of English and Russian (B2 level) Strong communication and interpersonal skills Ability to work in a fast-paced environment and prioritize tasks effectively Basic computer skills and ability to learn new software applications Preferred Qualifications: Previous experience in customer support or a related field Knowledge of technology and industry trends Experience working in a remote or work-from-home environment What We Offer At blithequark, we're committed to providing our employees with a supportive and dynamic work environment that fosters growth and learning. Here are some of the benefits and perks we offer: Competitive hourly rate (€8.03 - €8.56 per hour, gross) Performance-based bonuses Supportive and fun coworkers Flexible work schedule (Monday to Friday, 9:00 AM - 19:00 PM, 8.5-hour shifts) Opportunities for career growth and professional development Recognition and rewards for outstanding performance Why Choose blithequark? At blithequark, we're proud to be a global technology and services leader that empowers the brands of tomorrow. Here are some reasons why you might want to consider joining our team: Global presence with a local touch Commitment to excellence and customer satisfaction Awards and recognition for our workplace culture and practices Diverse and inclusive work environment Opportunities for growth and learning Our Culture and Values At blithequark, we're united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. Our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to: Race Age Gender identity Sexual orientation Religion Ethnicity Family or parental status National origin Disability Any other classification protected by applicable national laws How to Apply If you're excited about the opportunity to join our team as a Customer Support Specialist, we want to hear from you! Please submit your application today and discover why over 440,000 game-changers around the globe call blithequark their employer of choice. blithequark is an equal opportunity employer. We look forward to receiving your application! Apply for this job