**Experienced Customer Service Representative – Remote Opportunity with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? Look no further than blithequark, a leading provider of innovative customer care solutions. We're seeking a highly motivated and tech-savvy Customer Service Representative to join our team of dedicated professionals working remotely from the comfort of their own homes in Texas. At blithequark, we're committed to empowering our customers with the tools and expertise they need to succeed. As a Customer Service Representative, you'll play a vital role in providing top-notch support to our clients, addressing their concerns, and positioning new solutions that meet their evolving needs. With a focus on building strong relationships and delivering personalized experiences, you'll be the face of blithequark, making a lasting impression on our customers and driving business growth. **Responsibilities:** As a Customer Service Representative at blithequark, you'll be responsible for: * Actively listening to customers to understand their concerns and needs * Upselling products and features while emphasizing benefits and value * Demonstrating excellent soft skills to provide a best-in-class customer service experience * Providing information about current plans and products, and identifying opportunities to position new solutions * Navigating multiple computer applications with speed and accuracy to resolve customer queries efficiently * Collaborating with internal teams to resolve complex issues and escalate concerns when necessary **Requirements:** To succeed in this role, you'll need: * High-speed internet with a minimum download speed of 10 MBPS (no satellite connections) * A USB wired headset with noise-canceling microphone * 18+ years of age and a high school diploma or equivalent * A quiet, secured workspace that meets our security and data protection standards * Must live in Texas to apply (if you live in AL, AR, FL, GA, ID, IN, KY, MS, NC, OK, SC, UT, VA, or WY, please find the same opportunity under those state-specific requisitions to apply) * At least 1 year of customer service experience * Professional, positive attitude and courteous telephone etiquette * Experience using a computer in a work or non-work setting * Ability to thrive in a highly structured environment with open availability, including evenings and weekends **Benefits & Perks:** As a valued member of the blithequark team, you'll enjoy: * $14 per hour base pay * Access to up to 50% of your pay immediately after your shift * Comprehensive health insurance (medical, dental, vision) and other benefits * Paid, virtual training to ensure your success in the role * Opportunity to grow quickly into a trainer or supervisor, with a clear career path and development opportunities **About blithequark:** blithequark is a leading provider of innovative customer care solutions, serving top companies worldwide. Our customer care services and call centers have been embraced by Fortune-500 clients, who rely on our expertise in customer care management. With a global presence and over 16,000 employees in major international markets, blithequark is a dynamic and exciting place to work. **Equal Opportunity Employer:** blithequark is an Equal Opportunity Employer, committed to diversity and inclusion. We consider applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. **Recruiting Correspondence:** Please be aware that all blithequark recruiting correspondence will come from a talent acquisition representative with an official @blithequark email address. Our representatives will never ask for any form of payment from a new hire or candidate. If you suspect any suspicious activity, please report it to [email protected]. **Ready to Join the Team?** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Join the blithequark team and take the first step towards a rewarding career in customer service. Apply now and become a part of our dynamic and growing organization! Apply for this job