**Experienced Customer Service Representative – Remote Opportunity with arenaflex**

**Job Summary:** Join arenaflex, a leading healthcare organization, as an Experienced Customer Service Representative in a 100% remote setting. As a key member of our Revenue Cycle Business Services team, you will play a vital role in delivering exceptional patient experiences while resolving patient accounts in a timely and compassionate manner. If you possess excellent communication skills, a passion for delivering outstanding customer service, and a commitment to promoting a culture of patient-focused, whole-person care, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a comprehensive healthcare organization dedicated to serving the poor and vulnerable. With a rich history spanning over 100 years, we have grown to become one of the largest healthcare systems in the country, serving over 120,000 caregivers across seven states. Our strength lies in our promise to "know me, care for me, ease my way," and we strive to create a workplace where diversity is valued, and everyone is essential, heard, and respected. **Key Responsibilities:** As an Experienced Customer Service Representative, you will be responsible for: * Ensuring patients have a positive customer experience while resolving patient accounts in a timely manner * Being available to assist customers by closely adhering to set schedules and handling time standards * Treating customers with compassion and respect while protecting their privacy * Performing all duties in a manner that promotes the arenaflex mission, values, and philosophy * Serving as a role model for the values and mission of the organization **Required Qualifications:** * High School Diploma or GED * Minimum of two (2) years of experience in customer service * Note: Staff coming on board as non-call (non-benefited) may have the education and experience requirements waived **Preferred Qualifications:** * Associate's Degree * Bachelor's Degree **Why Join arenaflex?** Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. **About the Team:** arenaflex Shared Services is a service line within arenaflex that provides a variety of functional and system support services for our family of organizations across seven states. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. **Work Environment and Company Culture:** We are committed to creating a workplace where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. **Compensation and Benefits:** The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards. **Equal Employment Opportunity:** arenaflex is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. **How to Apply:** If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application. **Contact Information:** For more information about this opportunity, please contact our HR team at [insert contact information]. **Job Requirements:** * High School Diploma or GED * Minimum of two (2) years of experience in customer service * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and handle multiple priorities * Strong problem-solving and analytical skills * Ability to maintain confidentiality and handle sensitive information * Proficiency in computer software and technology **Work Schedule:** * Full-time position * Day shift * 100% remote work arrangement **Pay Range:** * $18.66 - $29.06 per hour **Benefits:** * Comprehensive health insurance * Retirement plan * Paid time off * Holidays * Professional development opportunities * Recognition and rewards programs **Equal Employment Opportunity:** arenaflex is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. **How to Apply:** If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application. **Contact Information:** For more information about this opportunity, please contact our HR team at [insert contact information]. **Note:** arenaflex is a comprehensive healthcare organization dedicated to serving the poor and vulnerable. With a rich history spanning over 100 years, we have grown to become one of the largest healthcare systems in the country, serving over 120,000 caregivers across seven states. Our strength lies in our promise to "know me, care for me, ease my way," and we strive to create a workplace where diversity is valued, and everyone is essential, heard, and respected. **Job Category:** * Customer Service **Job Function:** * Administration **Job Schedule:** * Full-time **Job Shift:** * Day **Career Track:** * Admin Support **Department:** * 4001 SS RC SP FIN ASST ADM **Address:** * OR Portland 4400 NE Halsey St **Work Location:** * Providence Office Park Portland Bldg 1-Portland **Requsition ID:** * 245531 **Company:** * arenaflex Jobs **Job Category:** * Customer Service **Job Function:** * Administration **Job Schedule:** * Full-time **Job Shift:** * Day **Career Track:** * Admin Support **Department:** * 4001 SS RC SP FIN ASST ADM **Address:** * OR Portland 4400 NE Halsey St **Work Location:** * Providence Office Park Portland Bldg 1-Portland **Pay Range:** * $18.66 - $29.06 per hour **The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards.** Apply Job! Apply for this job