**Experienced Customer Service Representative - Healthcare - Seasonal Opportunity at arenaflex**

At arenaflex, we're revolutionizing the healthcare industry with innovative technology and a passion for delivering exceptional user experiences. Our teams are dedicated to building powerful software solutions that empower health plans and care management organizations to focus on what matters most – providing high-quality care to those who need it. As a leading healthcare software company, arenaflex is at the forefront of disrupting and modernizing the industry. Our cutting-edge platform leverages AI, NLP, and advanced analytics to mine health data, automate complex tasks, and provide unparalleled scalability. We're not just building software – we're changing lives. **Join our team at arenaflex and be part of what's next!** We're seeking highly motivated and customer-focused Seasonal Provider Services Representatives to join our team. As a key member of our team, you'll play a vital role in coordinating and collecting medical records from provider offices, medical groups, and other medical facilities and/or entities. This project is focused on IVA, Prospective, and Risk, and we're looking for individuals who can thrive in a fast-paced environment. **About the Role:** As a Seasonal Provider Services Representative, you'll work Monday through Friday, 6:00am – 2:30pm PST. Your primary responsibilities will include: * Making outbound calls to Provider offices and answering inbound calls * Investigating, conducting research, and analyzing Customer data for outreach * Working day-to-day operations to ensure goals are met in a constantly changing and fast-paced environment * Providing problem resolution through effective communications (via phone and email) * Working on projects of limited scope and complexity; generally following set procedures. Working under supervision and receiving instructions. **Competencies, Knowledge, and Skills:** To succeed in this role, you'll need to possess the following competencies, knowledge, and skills: * Ability to manage and prioritize multiple tasks * Excellent written and verbal communication skills * Ability to develop, prioritize, and accomplish goals * Proficient in Microsoft Office (Word, Excel, and PowerPoint) * Detail-oriented * Effective listening and critical thinking skills * Effective problem-solving skills with attention to detail **Why Join arenaflex?** At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in: * **Career growth opportunities**: We invest in our employees' growth and development, providing training and mentorship to help you succeed in your role and beyond. * **Learning benefits**: We encourage continuous learning and professional development, offering opportunities to attend conferences, workshops, and online courses. * **Work-life balance**: We prioritize work-life balance, offering flexible scheduling and remote work options to ensure you can manage your personal and professional responsibilities. * **Compensation and benefits**: We offer competitive compensation, including a seasonal rate of $18.50/hour, as well as a range of benefits, including health insurance, paid time off, and retirement plans. **What We Offer:** * Competitive seasonal rate of $18.50/hour * Opportunity to work with a leading healthcare software company * Flexible scheduling and remote work options * Career growth opportunities and learning benefits * Inclusive and supportive work environment * Comprehensive benefits package, including health insurance, paid time off, and retirement plans **How to Apply:** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this seasonal opportunity at arenaflex. Please submit your application through our website, and we'll be in touch to discuss your qualifications and next steps. **Equal Opportunity Employer:** arenaflex is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state, and local law. **Apply Now:** Apply Job! Apply for this job