Experienced Customer Service Representative – Delivering Exceptional Dining Experiences in a Fast-Paced Environment at blithequark

Introduction to blithequark At blithequark, we pride ourselves on being a fun and dynamic place to work, where our team members can grow, learn, and make a real impact on their communities. As a leader in the food service industry, we recognize the importance of providing exceptional customer experiences that leave a lasting impression. Our mission is to serve the highest quality food with a side of friendly service, and we're looking for talented and enthusiastic individuals to join our team as Customer Service Associates. Job Overview As a Customer Service Associate at blithequark, you will play a vital role in ensuring that every customer interaction is positive, efficient, and memorable. Your primary responsibility will be to provide outstanding customer service, whether it's taking orders in the drive-thru, assembling orders, delivering food to customers, or maintaining a clean and welcoming dining environment. If you're a team player with excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we want to hear from you! Key Responsibilities Taking orders in the drive-thru and processing payments efficiently Assembling orders and delivering food to customers in a timely and friendly manner Maintaining a clean and organized dining environment, including cleaning tables, floors, and other areas of the restaurant Providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise Working effectively as part of a team to ensure seamless service and a positive customer experience Following proper safety procedures when handling and/or preparing food Multitasking and working well under pressure in a fast-paced environment Qualifications and Skills To be successful as a Customer Service Associate at blithequark, you'll need to possess certain qualities and skills, including: Excellent communication and interpersonal skills A positive and enthusiastic attitude, with a passion for delivering exceptional customer experiences Ability to work well under pressure and multitask in a fast-paced environment Team player with a willingness to assist other team members and support the overall success of the restaurant Ability to lift and carry, push or pull heavy objects up to 50 pounds Ability to kneel, bend, twist, or stoop, and ascend or descend stairs Excellent verbal and written communication skills Ability to show up to scheduled shifts on time and work a variety of shifts, including opening, closing, and everything in between Essential Qualifications In addition to the skills and qualities listed above, you'll need to meet the following essential qualifications: Must be 16 years of age or older Ability to provide all customers with quick and friendly service Ability to work together as a team, assisting other team members in completion of tasks and assignments to ensure continuity of service Ability to comply with company policies and procedures Career Growth and Development At blithequark, we're committed to helping our team members grow and develop their careers. As a Customer Service Associate, you'll have the opportunity to earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations within your first year of working with us. We also offer paid training for every new team member, so you can feel confident and prepared to succeed in your role. Benefits and Perks In addition to competitive pay and opportunities for career growth, blithequark offers a range of benefits and perks to our team members, including: Access to voluntary benefits through an insurance marketplace, including medical, dental, vision, life insurance, and more OnePass Gym Membership Program 401(k) with Safe Harbor Employer Match (age 21 and older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet insurance Paid Time Off Closed for all major holidays Early closure for company events Casual work attire Flexible scheduling Perkspot Employee Discount Program Work Environment and Company Culture At blithequark, we're proud of our fun and dynamic work environment, where our team members can thrive and make a real impact on their communities. We value individuality and diversity, and we're committed to creating a workplace where everyone feels welcome and included. Our company culture is built around the principles of working hard and having fun, and we're looking for team members who share our passion for delivering exceptional customer experiences and making a difference in the lives of our customers and team members. Conclusion If you're a motivated and enthusiastic individual with a passion for delivering exceptional customer experiences, we want to hear from you! As a Customer Service Associate at blithequark, you'll have the opportunity to work in a fast-paced and dynamic environment, develop your skills and career, and make a real impact on your community. Apply today to join our team and start your journey with blithequark! Apply for this job