**Experienced Customer Service Coordinator – Supply Chain Operations (Remote, CA)**

At arenaflex, we're a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in multiple segments, including women's, men's, and kid's apparel, accessories, entertainment, and beauty. Our focus on innovation, creativity, and analytical thinking drives our company's future growth, and we're committed to building a team that reflects respect, hard work, and a passion for achieving our goals. As a key member of our Supply Chain Operations division, you'll be part of a team that leverages leading-edge technology and innovative solutions to deliver goods and materials on time, on schedule, and in great condition. This is a career path that offers non-stop challenges, endless variety, and the opportunity to learn the business from the best. **Job Summary:** We're seeking an experienced Customer Service Coordinator to join our team in a remote capacity. As a key member of our Supply Chain Operations division, you'll be responsible for managing purchase orders from initial bulk allocation through the end of the merchandise life cycle. You'll work closely with our planning/sales team to ensure that each retail location has the right product at the right time. This role requires strong analytical skills, attention to detail, and excellent communication skills. **Key Responsibilities:** * Manage purchase orders from initial bulk allocation through the end of the merchandise life cycle, including daily review, maintenance, and release of sales orders, follow-through with shipments, and reverse logistics. * Help track production through receipt in the distribution center. * Create and manage work order processes to ensure customer floor-ready requirements and overall retail compliance are met. * Review orders on an exception basis from all product flow streams daily and modify as necessary. * Ensure all electronic transactions (EDI) are sent and/or received. * Review daily shipments to ensure proper invoicing. * Communicate daily with the Order Management Manager, as well as Sales & Warehouse counterparts to review customer delivery issues. * Review operational chargebacks with the Compliance team. * Manage overall system data integrity with a main focus on sales orders. **Our Ideal Candidate:** * Bachelor's degree preferred. * Allocation experience a plus (preferably in the Apparel/Accessories/Footwear Industry). * Proficient in Microsoft Office (Word, Excel, and Outlook). * Some EDI and ERP Software experience, preferably SAP, is a plus. * Working knowledge of retail math. * Ability to foster effective teamwork. * Good communication with business teams. * Detail-oriented. * Ability to learn difficult concepts quickly while offering creative solutions to problem-solving. * Ability to multi-task in a fast-paced and dynamic environment. * Excellent time management skills. * Ability to set priorities effectively. **What We Offer:** * An industry-competitive salary, ranging from $41,000 to $50,500. * A comprehensive benefits plan, including medical, dental, vision, and a matching 401(k). * Summer Fridays, generous PTO, merchandise discounts, and excellent career development opportunities. * A work environment that reflects our industry leadership and a commitment to diversity, equity, and inclusion. * Opportunities to participate in our social impact program, Centric Cares, and contribute to making a difference in our communities. * A dynamic and collaborative work environment that encourages creativity, innovation, and growth. **Why Join arenaflex:** * We believe our people are our greatest asset, and we're committed to attracting and retaining the best talent. * Our job postings include an annual base salary range at the time of employment, which represents our good faith estimate of what candidates are likely to expect. * We tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. * Base salary is a part of a total compensation package, which may also include commission earnings, annual bonus, and other arenaflex-sponsored benefit programs. * We're an Equal Opportunity Employer and are committed to creating a diverse and inclusive work environment. **How to Apply:** If you're a motivated and detail-oriented individual with a passion for supply chain operations, we encourage you to apply for this exciting opportunity. Please submit your application through our careers site, and we'll be in touch with you to discuss your qualifications further. **Important Note:** arenaflex will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity, and if you think you're a victim of an employment scam, please contact your local law enforcement agency and/or visit the Federal Trade Commission website. Apply Job! Apply for this job