**Experienced Customer Service Associate – Amazon Locker+ Retail Location**

**Job Overview** Imagine joining a dedicated team at arenaflex that makes the return and pickup of packages convenient for our customers at our Locker+ retail locations. We're looking for associates who are ready to delight our customers with quality service, have an up-for-anything attitude, and thrive in an ever-changing environment. Our associates go beyond assisting with customer orders; they connect personally with our customers and uplift their lives – even if for just a few moments. As an Amazon Locker+ Customer Service Associate, you'll work in designated retail locations – where it's convenient for our customers – helping facilitate the delivery and return of customer orders. **About arenaflex** arenaflex is a world-renowned e-commerce company that has revolutionized the way people shop and interact with products. With a strong focus on customer satisfaction, arenaflex has created a seamless shopping experience that extends beyond the online platform to physical retail locations like Amazon Locker+. Our mission is to provide customers with convenient, hassle-free experiences that make their lives easier. **Duties & Responsibilities** As an Amazon Locker+ Customer Service Associate, some of your duties may include: * Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery * Assisting customers with questions they may have * Working through problem-solving scenarios for customers * Maintaining a clean, safe, and organized workspace * Managing responsibilities for a Locker+ location, including opening and closing site * Using technology like smartphones and handheld devices to sort, scan, and prepare orders * Receiving truck deliveries You'll also need to be able to: * Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation * Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation * Use carts, dollies, hand trucks, and other gear to move items around * Go up and down stairs (where applicable) * Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to week **What it's like at Amazon Locker+ locations** * Safety: Your safety is important to us, so we provide safe working conditions. * Surroundings: You'll be behind a counter, working with customers. Depending on the Locker+ site, you may be working in a Whole Foods Market, a freestanding location, a partner retailer, or even in the lobby of a warehouse. * Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages. * Temperature: Our Locker+ locations are in comfortable, climate-controlled environments. * Noise level: Sound levels are minimal, what one would expect in a grocery store. * Dress code: Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required and protective safety footwear are required in select business units. Depending on the role or location, arenaflex provides a $110 Zappos gift code towards the purchase of shoes, in order to have you prepared for your first day on the job. **Why You'll Love arenaflex** We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals. Our jobs are nearby, with great pay, and offer work-life balance. * Schedule flexibility: Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed. * Shift options: Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends. * Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). Our workplace is unlike any other. * State-of-the-art facilities: We have modern warehouses that are clean and well-organized. * Safety: Your safety is important to us, so we provide protective gear. All teams share safety tips daily. Our team supports and listens to you. * Culture: Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups. * Team environment: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world. * New skills: Depending on the role and location, you'll learn how to use the latest arenaflex technology – including handheld devices and robotics. Our company supports your goals. * Benefits: Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more. * Career advancement: We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups. **Requirements** * Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English. **How To Get Started** You can begin by applying above. If you need help with your application or to learn more about our hiring process, you can find support here: Apply for this job