**Experienced Customer Service Associate - Work From Home Opportunity at blithequark**

Are you a customer service professional with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark as an Experienced Customer Service Associate - Work From Home Opportunity. In this role, you will be the face of our company, providing top-notch support to our major business accounts and Corporate Sales Team. **About blithequark** blithequark is a leading innovator in the industry, dedicated to pushing the boundaries of what's possible. Our team is comprised of talented individuals who share a common goal: to deliver exceptional experiences that exceed our customers' expectations. As a Work From Home Customer Service Associate, you will be part of a dynamic team that values collaboration, innovation, and customer satisfaction. **Job Summary** As an Experienced Customer Service Associate, you will be responsible for managing major business accounts, providing order management and customer care to the Corporate Sales Team, and supporting the sales process. This role requires excellent verbal and written communication skills, a proven ability to use discretion when working with confidential information, and a strong customer service focus. If you're a self-motivated, detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply. **Key Responsibilities** * Provide exceptional customer service support to major business accounts and the Corporate Sales Team * Manage orders, including electronic and manual order entry, and account maintenance * Support the sales process, including responding to customer inquiries and resolving issues * Utilize various tools and systems, including the Emailed Holds Report and Holds Worker Console, Viewer System Console, Support Management Dashboard in Salesforce, and Customer Contact Tool * Process a variety of orders and customer service requests * Respond to emails and phone calls from customers and internal stakeholders * Collaborate with the team to resolve customer issues and improve overall customer satisfaction * Stay up-to-date on product knowledge and industry trends to provide informed support to customers **Essential Qualifications** * 2+ years of experience in customer service, preferably in a corporate sales environment * Excellent verbal and written communication skills, with the ability to interact professionally with customers and employees at all levels of the organization * Proven ability to use discretion when working with confidential information * Self-motivated, detail-oriented individual with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions * Extensive knowledge of order entry and customer service within blithequark * Strong customer service skills, with a focus on delivering exceptional experiences * Proficiency in MS Office, including Word, Excel, and Outlook * Proficiency in MS Excel, with the ability to analyze data and create reports **Preferred Qualifications** * Experience working in a remote or work-from-home environment * Familiarity with Salesforce and other customer relationship management (CRM) systems * Experience with order management and customer service software * Strong analytical and problem-solving skills, with the ability to resolve complex customer issues * Certification in customer service or a related field **Skills and Competencies** * Excellent communication and interpersonal skills, with the ability to interact with customers and employees at all levels of the organization * Strong problem-solving and analytical skills, with the ability to resolve complex customer issues * Ability to work in a fast-paced environment with frequent interruptions * Self-motivated and detail-oriented, with the ability to organize multiple tasks and produce results with exact deadlines * Strong customer service focus, with a passion for delivering exceptional experiences * Proficiency in MS Office and MS Excel, with the ability to analyze data and create reports * Familiarity with Salesforce and other CRM systems **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees' growth and development. As a Work From Home Customer Service Associate, you will have access to: * Ongoing training and development opportunities, including certification programs and workshops * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that values collaboration and innovation * A comprehensive benefits package, including health insurance, retirement savings, and paid time off **Work Environment and Company Culture** blithequark is committed to creating a work environment that is inclusive, diverse, and supportive. As a Work From Home Customer Service Associate, you will have the flexibility to work from the comfort of your own home, while still being part of a dynamic team that values collaboration and innovation. Our company culture is built on the following values: * Customer satisfaction: We are committed to delivering exceptional experiences that exceed our customers' expectations. * Innovation: We believe in pushing the boundaries of what's possible and exploring new ideas and solutions. * Collaboration: We value teamwork and collaboration, with a focus on supporting each other to achieve our goals. * Integrity: We are committed to acting with integrity and ethics in all our interactions, both internally and externally. **Compensation, Perks, and Benefits** As a Work From Home Customer Service Associate, you will receive a competitive salary and benefits package, including: * A comprehensive health insurance plan * Retirement savings plan * Paid time off and holidays * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that values collaboration and innovation **How to Apply** If you're a motivated, customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for the Experienced Customer Service Associate - Work From Home Opportunity at blithequark. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you! Apply for this job