**Experienced Customer Service Associate – Retail Store Operations and Customer Experience Specialist**

At blithequark, we're not just a company – we're a community driven by a shared passion for delivering exceptional customer experiences. Our team is built on a foundation of core values that guide our actions and decisions every day. We're seeking an experienced Customer Service Associate to join our dynamic team and help us live the blithequark way. **About blithequark** blithequark is a leading retail company that's dedicated to providing our customers with the best possible shopping experience. We're committed to creating a culture of excellence, where every associate feels valued, empowered, and supported in their role. Our stores are vibrant, welcoming spaces where customers can find amazing deals on quality products, and our team members are the heart and soul of our business. **Our Core Values** At blithequark, we live by six core values that guide everything we do: * **BE A TEAM PLAYER**: We believe that together, we can achieve anything. Our associates are supportive, collaborative, and always willing to lend a hand. * **BE CARING**: We treat every customer with kindness, respect, and empathy. We're here to help, and we always put their needs first. * **BE VALUE OBSESSED**: We're passionate about delivering exceptional value to our customers. We're always looking for ways to improve our products, services, and overall shopping experience. * **BE COMMITTED**: We're a team of passionate, driven individuals who are committed to excellence in everything we do. We operate with grit, passion, tenacity, and action. * **BE GROWING**: We believe that growth is a lifelong journey. We're always learning, always improving, and always striving to be better. * **BE REAL**: We're honest, transparent, genuine, trustworthy, and sincere in everything we do. We're proud of who we are, and we're proud to serve our customers. **Associate Benefits** As a valued member of our team, you'll enjoy a range of benefits that will make your career at blithequark truly rewarding: * **20% employee discount**: Enjoy exclusive discounts on all blithequark products and services. * **Flexible Schedule**: We understand that life is unpredictable, so we offer flexible scheduling to help you balance work and personal responsibilities. * **Strong career growth & talent development culture**: We're committed to helping you grow and develop your skills, so you can achieve your career goals. **Job Summary** As a Customer Service Associate at blithequark, you'll play a critical role in delivering exceptional customer experiences and maintaining the overall appearance of our stores. You'll be responsible for: * **Greeting and acknowledging every customer**: You'll be the face of blithequark, and you'll make every customer feel welcome and valued. * **Accurately and efficiently operating the register**: You'll be responsible for processing transactions, handling returns, and providing excellent customer service. * **Assisting with receiving the truck, pricing items, merchandising product, and recovering the store**: You'll be a key player in maintaining the appearance of our stores and ensuring that our products are always looking their best. * **Communicating customer needs to Team Leaders**: You'll be the voice of the customer, and you'll help us understand their needs and preferences. * **Maintaining the store appearance and completing additional responsibilities and/or duties as assigned**: You'll be a team player who's always willing to lend a hand and help us achieve our goals. **Qualifications** To be successful in this role, you'll need: * **High School diploma or equivalent**: A high school diploma or equivalent is preferred, but we're open to considering candidates with relevant experience and skills. * **6 months of prior retail experience**: Prior retail experience is preferred, but we're willing to train the right candidate. * **Ability to work evenings, weekends, and holidays on a regular basis**: You'll need to be flexible and available to work a variety of shifts, including evenings, weekends, and holidays. * **A positive attitude and team player**: You'll need to be a team player who's always willing to lend a hand and help us achieve our goals. **Physical Requirements** As a Customer Service Associate, you'll need to be able to: * **Lift and carry up to 50 pounds**: You'll need to be able to lift and carry heavy objects, such as merchandise and equipment. * **Push and pull up to 35 pounds**: You'll need to be able to push and pull heavy objects, such as carts and equipment. * **Stand for extended periods and work in a safe manner**: You'll need to be able to stand for long periods and work in a safe and efficient manner. **Compensation and Benefits** As a valued member of our team, you'll enjoy a competitive compensation package that includes: * **New Hire Starting Pay Range: $15.25-$16.00**: You'll start at a competitive hourly rate, with opportunities for advancement and increased compensation. * **Benefits**: We offer a range of benefits, including health insurance, paid time off, and retirement savings. **Equal Opportunity Employer** blithequark is an equal opportunity employer. We're committed to creating a diverse and inclusive workplace where every associate feels valued, respected, and empowered to succeed. We're proud to be an equal opportunity employer, and we welcome applications from qualified candidates of all backgrounds. **How to Apply** If you're a motivated, customer-focused individual who's passionate about delivering exceptional experiences, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience. Apply for this job