**Experienced Customer Service and Sales Representative – Virtual Perceptionist**

At arenaflex, we're on a mission to revolutionize the way businesses connect with their customers. As a key member of our virtual sales force, you'll have the opportunity to make a lasting impact on our clients' success while developing your skills in a fast-paced, technology-rich environment. If you're passionate about delivering exceptional customer experiences and driving sales growth, we want to hear from you. **About arenaflex** arenaflex is a leading provider of small business call center services, dedicated to helping entrepreneurs and small business owners capture 100% of their sales opportunities. With over 21 years of experience, we've established ourselves as one of the largest North American providers in the industry. Our team of expert sales representatives is trained to provide personalized support to our clients' customers, ensuring that every call is a positive and productive experience. **Job Responsibilities and Essential Functions** As a Customer Service and Sales Representative, you'll be responsible for: * Providing exceptional customer service and support to our clients' customers, building trust and confidence in our business * Making a great first impression on the phone and in person, setting the tone for a positive and productive experience * Fostering a personalized and helpful experience for clients, utilizing active listening skills to quickly determine the nature of objections and respond accordingly * Being proactive and committed to taking action to resolve customer needs, ensuring that every call is a success * Demonstrating attention to detail and a commitment to excellence in all aspects of your work * Improving skills through practice and applying new knowledge or skills quickly to stay ahead of the curve * Solving problems and taking advantage of opportunities without being asked, demonstrating a growth mindset and a commitment to continuous learning * Enjoying working in a technical workplace and staying up-to-date with the latest tools and technologies **Benefits** As a valued member of our team, you'll enjoy a range of benefits, including: * Monthly Incentive potential, recognizing your hard work and dedication * Attendance and Retention Bonuses, rewarding your commitment to our team * Paid time off, allowing you to recharge and refocus * Eligibility for medical, dental, and vision insurance, ensuring your well-being and peace of mind **Required Qualifications** To succeed in this role, you'll need: * A minimum of 4 years of Sales or Customer Service experience, with a proven track record of success * Results-driven and committed to meeting individual and team goals, with a focus on continuous improvement * Strong PC and problem-solving skills, with the ability to navigate complex technical systems * Strong verbal and written communication skills, with the ability to build rapport with clients and customers * Office experience in the following industries is a plus: Home Inspection, Carpet Cleaning, Maid Service, Handyman **Preferred Qualifications** While not required, experience in the following areas is highly desirable: * Sales or customer service experience in the home services industry * Familiarity with CRM software and other technical tools * Experience working in a fast-paced, dynamic environment * Strong analytical and problem-solving skills, with the ability to think critically and outside the box **Work Environment and Culture** As a remote worker, you'll have the flexibility to work from the comfort of your own home, with the support and resources of our team behind you. We're committed to creating a positive and inclusive work environment, where every team member feels valued and supported. Our culture is built on a foundation of trust, respect, and open communication, with a focus on continuous learning and growth. **Compensation and Perks** As a valued member of our team, you'll enjoy a competitive compensation package, including: * A base salary, with opportunities for bonuses and incentives * A comprehensive benefits package, including medical, dental, and vision insurance * Paid time off, allowing you to recharge and refocus * Access to ongoing training and development opportunities, helping you grow and succeed in your role **How to Apply** If you're passionate about delivering exceptional customer experiences and driving sales growth, we want to hear from you. Please submit your application, including your resume and a personal email address, to [insert contact information]. We can't wait to hear from you and explore how you can join our team as a Customer Service and Sales Representative. **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in all aspects of our business. We welcome applications from qualified candidates of all backgrounds and perspectives, and are proud to be an employer of choice for people from all walks of life. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to chat and look forward to hearing from you soon. Apply for this job