**Experienced Customer Service Agent – Airport Ramp Operations**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? Look no further than blithequark's Airport Customer Service team, where we're seeking a highly motivated and customer-focused Ramp Agent to join our dynamic team. At blithequark, we're committed to providing our customers with the highest level of service, and we're looking for talented individuals like you to help us achieve this goal. As a Ramp Agent, you'll play a critical role in ensuring that our customers' baggage and cargo arrive safely and on time. This is an entry-level position, but with the right attitude and a willingness to learn, you'll have the opportunity to advance your career and take on new challenges. **About blithequark** blithequark is a leading provider of air transportation services, with a reputation for excellence and a commitment to safety, customer satisfaction, and employee development. Our team is dedicated to providing a positive and inclusive work environment, where every employee has the opportunity to grow and succeed. **Key Responsibilities** As a Ramp Agent, you'll be responsible for: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft * Safeguarding cargo, baggage, and mail from damage, loss, and weather * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination * Working in a fast-paced environment with a high level of physical activity, including bending, lifting, standing, and walking * Collaborating with other team members to ensure seamless operations and excellent customer service **Benefits and Perks** At blithequark, we're committed to providing our employees with a comprehensive benefits package and a range of perks that will help you keep climbing in your career. Some of the benefits and perks you can expect include: * Competitive salary and regular pay increases * Industry-leading profit-sharing program and performance incentives * 401(k) with generous company contributions up to 9% * Paid time off, including a minimum of 2 weeks a year for employees with 0-4 years of service * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits * Family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages * Holistic wellbeing programs to support physical, emotional, social, and financial health * Domestic and international space-available flight privileges for employees and eligible family members * Career development programs to achieve your long-term career goals * Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies * Recognition rewards and awards through the platform Unstoppable Together * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare **What You Need to Succeed** To be successful in this role, you'll need to possess the following minimum qualifications: * Consistently prioritize safety and security of self, others, and personal data * Embrace diverse people, thinking, and styles * Possess a high school diploma, GED, or high school equivalency * Be at least 18 years of age and have authorization to work in the United States * Have a valid driver's license * Proficiency in English * Pass a physical ability test (PAT) * Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal **What Will Give You a Competitive Edge** While the minimum qualifications listed above are essential for success in this role, we're also looking for individuals who possess the following preferred qualifications: * Previous experience in a customer-facing role or in a similar industry * Knowledge of airport operations and procedures * Ability to work in a team environment and collaborate with other team members * Strong communication and problem-solving skills * Ability to adapt to changing situations and priorities * Willingness to learn and take on new challenges **Work Environment and Culture** As a Ramp Agent at blithequark, you'll work in a fast-paced environment with a high level of physical activity. You'll be required to work in a variety of weather conditions, including heat, rain, and snow. Our team is dedicated to providing a positive and inclusive work environment, where every employee has the opportunity to grow and succeed. **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment, and where every employee has the opportunity to grow and succeed. **Accommodation** blithequark is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation during the application or interview process, please notify us in advance. **Contact Us** If you have any questions or concerns about this opportunity, please don't hesitate to contact us. We're always happy to hear from you and look forward to the opportunity to discuss this role further. Apply for this job