**Experienced Commercial Lines Insurance Customer Service Representative for Transportation Unit at blithequark**

Are you a customer service professional with a passion for the insurance industry? Do you thrive in fast-paced environments where no two days are ever the same? Look no further than this exciting opportunity to join blithequark's Transportation Unit as a Commercial Lines Insurance Customer Service Representative. **Why Choose blithequark?** At blithequark, we're committed to creating a work environment that's supportive, collaborative, and rewarding. Our team members enjoy a range of benefits and perks that make a real difference in their lives. Here are just a few reasons why you'll love working with us: * **Competitive Compensation Package**: We believe in recognizing and rewarding our team members' hard work and dedication. Our compensation packages are designed to be competitive and inclusive, ensuring that everyone has the opportunity to succeed. * **Opportunities for Career Advancement and Growth**: We're committed to helping our team members grow and develop their careers. Whether you're looking to move into a leadership role or explore new areas of the business, we'll support you every step of the way. * **Industry-Leading Healthcare Benefits**: We know that our team members are our greatest asset, and we're committed to providing them with the best possible healthcare benefits. Our plans are designed to be comprehensive and inclusive, ensuring that everyone has access to the care they need. * **Generous Time Away and Parental Leave**: We believe in supporting our team members' work-life balance and providing them with the time and resources they need to care for their loved ones. Our time away and parental leave policies are designed to be generous and inclusive, ensuring that everyone has the opportunity to recharge and refocus. * **Supportive and Collaborative Work Environment**: We're proud of our supportive and collaborative work environment, where team members feel valued, respected, and empowered to succeed. Our open-door policy and regular team-building activities ensure that everyone feels connected and engaged. * **Active Involvement in Charitable Giving Programs**: We're committed to giving back to our communities and making a positive impact on the world. Our charitable giving programs are designed to support local organizations and initiatives, ensuring that everyone has the opportunity to make a difference. **What to Expect (Job Responsibilities)** As a Commercial Lines Insurance Customer Service Representative for the Transportation Unit, you'll play a critical role in delivering exceptional customer service to our clients. Here are just a few of the key responsibilities you'll be expected to perform: * **Provide Day-to-Day Customer Service to Clients**: You'll be the primary point of contact for our clients, providing them with exceptional customer service and support. * **Work Directly with Producers and Insurance Company Representatives**: You'll work closely with our producers and insurance company representatives to service existing customers and resolve any issues that may arise. * **Issue Certificates of Insurance and Auto Insurance ID Cards**: You'll be responsible for issuing certificates of insurance and auto insurance ID cards to our clients, ensuring that they have the documentation they need to stay compliant. * **Assist with Client Inquiries Regarding Billing, Policy Changes, and Vehicle or Driver Management**: You'll provide support and guidance to our clients on a range of topics, including billing, policy changes, and vehicle or driver management. * **Update Data in the Agency Management System and Assist in Creating Renewal Submissions**: You'll be responsible for updating data in our agency management system and assisting with the creation of renewal submissions, ensuring that our clients' policies are up-to-date and compliant. **What is Required (Qualifications)** To be successful in this role, you'll need to possess a range of skills and qualifications. Here are just a few of the key requirements: * **High School Diploma or Recognized Equivalent**: You'll need to have a high school diploma or recognized equivalent, demonstrating your ability to learn and adapt to new situations. * **Minimum of 2 Years' Experience in the Commercial Lines Insurance Industry or Related Role**: You'll need to have a minimum of 2 years' experience in the commercial lines insurance industry or a related role, demonstrating your knowledge and expertise. * **Strong Administrative and Computing Skills, Including Proficiency in Microsoft Office 365 (Word, Excel, and Outlook)**: You'll need to have strong administrative and computing skills, including proficiency in Microsoft Office 365 (Word, Excel, and Outlook), demonstrating your ability to work efficiently and effectively. * **Effective Written and Verbal Communication Skills, with the Ability to Actively Listen and Problem-Solve**: You'll need to have effective written and verbal communication skills, with the ability to actively listen and problem-solve, demonstrating your ability to build strong relationships with clients and colleagues. * **Attention to Detail and Commitment to a High Level of Accuracy**: You'll need to have attention to detail and a commitment to a high level of accuracy, demonstrating your ability to deliver exceptional results and meet deadlines. **How to Stand Out (Preferred Qualifications)** While the qualifications listed above are essential for success in this role, there are also a range of preferred qualifications that can help you stand out from the competition. Here are just a few of the key preferences: * **Bilingual (Spanish and English)**: You'll need to be bilingual (Spanish and English), demonstrating your ability to communicate effectively with clients and colleagues from diverse backgrounds. * **Experience with Applied Epic Agency Management Software**: You'll need to have experience with Applied Epic Agency Management software, demonstrating your ability to work efficiently and effectively with our systems. * **Demonstrated Ability to Work Independently and Interact Effectively with Team Members**: You'll need to have demonstrated ability to work independently and interact effectively with team members, demonstrating your ability to build strong relationships and deliver exceptional results. * **Self-Motivated and Driven with Excellent Time Management Skills**: You'll need to be self-motivated and driven, with excellent time management skills, demonstrating your ability to prioritize tasks and meet deadlines. * **Ability to Maintain a Professional Demeanor and Positive Attitude**: You'll need to be able to maintain a professional demeanor and positive attitude, even in challenging situations, demonstrating your ability to build strong relationships and deliver exceptional results. **Join the blithequark Team Today!** If you're a customer service professional with a passion for the insurance industry, we'd love to hear from you! Apply now to join our team and take the first step towards a rewarding and challenging career with blithequark. Apply for this job