Experienced Client Executive for Tier 1 Customers - Strategic Account Management and Business Development
Introduction to blithequark At blithequark, we are dedicated to fostering an environment where our associates are empowered to drive their professional development, while having access to guidance and support along the way. We encourage everyone to pursue their passions and take ownership of their careers, with the backing of colleagues and mentors. Our associates are given the tools needed to succeed and are presented with opportunities to learn new things and demonstrate leadership every day. As a pioneer in our industry, blithequark offers a unique blend of innovative products, cutting-edge technology, and collaborative teamwork, making it an exciting place to work with great people. Job Overview We are seeking an experienced Client Executive to partner with a Tier 1 customer, driving mutual growth, enhancing retention, and delivering exceptional customer experiences. In this role, you will leverage blithequark's premier resources and comprehensive solutions to create meaningful impact, utilizing existing capabilities and introducing new ones to meet evolving client needs. As a trusted advisor to our Tier 1 financial services client, you will align strategic goals with blithequark's solutions, lead the strategic account planning process, and cultivate senior-level relationships across marketing and risk functions throughout the customer lifecycle. Key Responsibilities Serve as a trusted advisor to a Tier 1 financial services client, aligning strategic goals with blithequark's solutions. Lead the strategic account planning process, ensuring alignment between client objectives and our resources. Cultivate and maintain senior-level relationships across marketing and risk functions throughout the customer lifecycle. Identify opportunities for growth by uncovering gaps in organizational objectives and delivering tailored solutions. Drive new solution progression through effective stakeholder engagement and resource alignment. Develop and maintain a deep understanding of the client's business, including their challenges, goals, and industry trends. Collaborate with internal stakeholders to develop and implement solutions that meet the client's needs and drive business growth. Provide exceptional customer service, ensuring high levels of client satisfaction and retention. Essential Qualifications 10+ years of experience in sales, consulting, business development, or complex account management within the financial services industry. Experience managing major accounts in a matrixed environment, with the ability to navigate complex organizations and align resources effectively. Strong client engagement skills, including relationship-building, opportunity identification, and equitable negotiation. Bachelor's degree or higher from an accredited institution. Willingness to travel (approximately 1-2 times per month, primarily on the East Coast). Preferred Qualifications Deep understanding of the credit card payments ecosystem, especially with co-branded and private label issuers. Strong financial acumen for accurate forecasting and program oversight. Experience supporting technical migration and modernization initiatives. Legal expertise in managing complex contracts and leading concurrent initiatives. Highly analytical with a strong grasp of data assets and the ability to articulate their business value. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to helping our associates grow and develop in their careers. We offer a range of training and development programs, including mentorship opportunities, workshops, and conferences. Our associates are encouraged to pursue their passions and take ownership of their careers, with the support of colleagues and mentors. We believe in promoting from within and offer opportunities for advancement to those who demonstrate exceptional performance and a commitment to our values. Work Environment and Company Culture blithequark is a dynamic and innovative company that values diversity, inclusion, and teamwork. We believe in creating a work environment that is collaborative, supportive, and empowering, where our associates can thrive and reach their full potential. Our company culture is built on a foundation of respect, trust, and open communication, and we are committed to making a positive impact on our communities and the environment. Compensation, Perks, and Benefits blithequark offers a competitive compensation package, including a base salary range of $78,100.00 - $123,000.00 annually, as well as commission earnings. We also offer a range of benefits, including flexible time off, paid holidays, health benefits, mental health support, disability benefits, parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to our Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans. Conclusion If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a Client Executive, you will have the opportunity to work with a Tier 1 customer, drive mutual growth, and deliver exceptional customer experiences. With our commitment to career growth and development, competitive compensation package, and innovative company culture, blithequark is the perfect place to take your career to the next level. Apply now to join our team and start making a meaningful impact in the financial services industry. Apply for this job