Technical Document Control Coordinator

Shift Monday - Friday - 1st Shift (Day) Shift: Monday-Friday, 8:00am-5:00pm Location: Tuggle Rd, Memphis, TN Technical Document Control Coordinator The Technical Document Control Coordinator is responsible for creating, revising, and maintaining technical quality process documents and records required to meet management standards and quality system requirements. This role also identifies and recommends standards to ensure product compliance with predetermined specifications. Primary Responsibilities • Create, edit, and maintain work instructions, process maps, and other internal process control documents. • Collaborate with department management, product manufacturers, and customers. • Work with the operations team to implement process improvements and revise work instructions accordingly. • Participate in quality initiatives such as process analysis and assist in identifying root causes of process issues. • Document revised processes by identifying the appropriate sequence of events. • Run reports on previous similar models to gather historical data. • Communicate effectively--both verbally and in writing--with internal and external customers. Education / Experience • High school diploma or GED required. • Three (3) years of experience in a warehouse environment. • Experience in document control, revisions, and document maintenance. • Experience editing and/or authoring SOPs and maintaining training documents. • WMS experience preferred. • Advanced Microsoft Office skills, including Outlook, Excel, and Word. • Customer service driven. • Strong team player. Requirements, Perks, and Benefits (US -- Non-Exempt) Physical & Cognitive Requirements (With or Without Accommodation) • Ability to follow policies and procedures • Ability to read, write, and interpret information • Ability to add, subtract, multiply, and divide • Ability to use hands to finger, handle, or feel • Ability to sit, walk, or stand for the duration of the shift • Must possess visual acuity to perform essential job functions • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment • Ability to lift/carry items up to 50 pounds Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. • Know Your Rights • Pay Transparency • Family and Medical Leave Act (FMLA) • Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more: • E-Verify Notice (bilingual) • Right to Work Notice (English) / Spanish FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [email protected]. Perks and Benefits at FedEx Supply Chain (FSC) Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience. • Tuition reimbursement program • Holiday pay and accrued paid time off (Vacation and PTO) • Medical, dental, vision, and voluntary benefits available on day one • Basic life insurance • Basic AD&D coverage • Supplemental Life and Supplemental AD&D • Short-Term and Long-Term Disability (for full-time employees after 180 days of service) • Paid parental leave for both moms and dads • Paid bereavement and jury duty Job Disclaimer (US) Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs. Apply tot his job