Senior Data Engineer - Big Data Analytics & Live Chat Support (Remote, USA) - $22-$35/Hour

Unlock a Rewarding Career with American Express: Senior Data Engineer - Big Data Analytics & Live Chat Support Join the esteemed ranks of American Express, a globally recognized leader in financial services, as a Senior Data Engineer - Big Data Analytics & Live Chat Support. In this pivotal role, you'll be at the forefront of driving innovation and customer satisfaction by leveraging your technical expertise and passion for data-driven solutions. About American Express American Express is committed to providing exceptional products, services, and experiences to customers worldwide. With a focus on innovation and customer satisfaction, the company continues to drive progress and empower individuals and businesses to thrive financially. As a Senior Data Engineer, you'll be an integral part of this mission, working on cutting-edge projects that shape the future of financial services. Key Responsibilities Collaborate with utility teams to outline, define, and capture commercial enterprise needs, ensuring seamless data-driven solutions. Develop and maintain robust data model architecture to aid in fulfilling statistics processing and standardized metric definitions. Design and implement big data and batch/real-time analytical solutions leveraging transformational technologies such as Hadoop, HDFS, MapReduce, Hive, Spark, and Python. Provide guidance to enhance competencies and drive efficiency in computing programs using the massive data ecosystem. Power consumer tale analysis and elaboration, design, and development of software programs, testing, and builds automation tools. Proactively identify and automate manual tasks to improve quality and efficiency. Work closely with partners from GSN and AET to prioritize, define, develop, and test data for various use cases as part of the VOC end-to-end technique. Provide live chat support to customers, ensuring exceptional customer service and resolving issues in a timely and professional manner. Essential Qualifications To excel in this role, you'll need: A minimum of 3+ years of hands-on experience in development on Hive/Hadoop, PySpark, Python, and shell scripting languages. Strong understanding of development launch management and troubleshooting for data-driven tasks. Experience working with Agile methodologies, delivering small increments of a product at regular intervals to business groups. Excellent collaboration and communication skills, with the ability to work effectively with dating managers/product owners to understand functional requirements and convert them into technical deliverables. A strong passion for data-driven solutions and a keen eye for detail. Preferred Qualifications While not mandatory, the following qualifications will give you a competitive edge: Experience working in a remote or hybrid environment. Knowledge of cloud-based technologies and platforms. Familiarity with data visualization tools and techniques. A degree in Computer Science, Information Technology, or a related field. Skills and Competencies To succeed as a Senior Data Engineer - Big Data Analytics & Live Chat Support, you'll need: Strong technical skills in big data technologies, including Hadoop, Hive, Spark, and Python. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Effective communication and collaboration skills, with the ability to work with cross-functional teams. A customer-centric approach, with a passion for delivering exceptional customer service. A proactive and adaptable mindset, with the ability to thrive in a fast-paced environment. Career Growth Opportunities and Learning Benefits At American Express, you'll have access to a wealth of career growth opportunities and learning benefits, including: Career development and training programs to enhance your skills and expertise. Mentorship and coaching from experienced professionals. Opportunities to work on high-visibility projects and contribute to the company's strategic goals. A culture of continuous learning, with access to cutting-edge technologies and innovative solutions. Work Environment and Company Culture As a remote employee, you'll enjoy a flexible work environment that allows you to work from the comfort of your own home. American Express prioritizes the well-being of its employees, offering a range of benefits and programs to support their physical, financial, and mental health. Compensation, Perks, and Benefits American Express offers a competitive compensation package, including: A starting salary of $22-$35 per hour, with potential for growth based on performance and experience. Bonus incentives and rewards for outstanding performance. Support for financial well-being and retirement. A flexible working model, with hybrid, onsite, or virtual arrangements depending on the position and business need. Generous paid parental leave policies. Free access to global on-site health facilities staffed with nurses and doctors. Confidential counseling support through the Healthy Minds program. Join the American Express Team If you're a motivated and talented Senior Data Engineer with a passion for big data analytics and live chat support, we encourage you to apply for this exciting opportunity. With American Express, you'll be part of a dynamic team that is shaping the future of financial services. Apply now and take the first step towards a rewarding career with a globally recognized leader. Apply for this job