Senior Analyst, Due Diligence
About the position Responsibilities • Act as the regional Customer Due Diligence specialist for the Americas region. • Be the primary point of escalation for Enhanced Due Diligence reviews, complex issues and questions that analysts encounter during their day-to-day operations. • Own the relationship with the regional Money Laundering Reporting Officer, ensuring that escalations to second line are of the appropriate standard. • Review and approve escalations and/or decisions made by analysts, ensuring accuracy, adherence to guidelines, and company policies. • Assume responsibility for the Americas portfolio review completion metrics. • Partner with the Underwriting team to solve complex onboarding issues. • Conduct thorough quality control checks on all reviews, assessments, and reports produced by analysts. • Identify opportunities for process enhancements and efficiency gains within the team. • Represent the team in both internal and external regional audits. • Lead and manage tactical projects from inception to completion. • Take responsibility for delivering on special projects as agreed upon by the management or senior leadership. • Serve as a mentor and coach for analysts, supporting their professional growth and skill development. Requirements • Proven experience in a similar Senior Analyst role, preferably with at least 4+ years of relevant experience. • Demonstrable knowledge of Enhanced Due Diligence concepts and processes. • Strong analytical and problem-solving skills with exceptional attention to detail. • Excellent mentoring abilities, with a track record of effectively guiding and coaching team members. • Proficiency in project management and ability to prioritise tasks effectively. • Understanding of the payments landscape and processes. • Outstanding communication and interpersonal skills. • Working knowledge of using tools and processes to troubleshoot issues. • Ability to adapt quickly to changes and have a curious mind with a high performance mindset. • Experience in handling audits and regulatory compliance is preferred. • Comprehensive knowledge of payment industry/compliance regulations, standards, and best practices is preferred. Nice-to-haves • Experience in dealing with regulatory requirements and participating in audits. • Effective communication skills to interact with team members, management, clients, and other stakeholders. • A track record of solving complex problems and making data-driven decisions. Benefits • Hybrid working model offering flexibility, with three days per week in the office. Apply tot his job