Salesforce.com Administrator (Contract)

Dandelion Energy is looking to hire a contract-based Salesforce Administrator to lead our internal SFDC efforts. Dandelion is currently in the process of building our initial SFDC instance and will rely on this person to build a Case structure, configure Partner Community licenses and manage our Youreka integration prior to launch. The Salesforce Admin will also play a key part in the rollout of Salesforce to the organization by resolving minor bug fixes, adding missing fields, updating Roles and Permission Set and more.Post rollout, the Salesforce Administrator will be the internal lead for all SFDC matters. They will work with stakeholders across the organization to understand business challenges, define requirements and scope, then implement solutions. They will also be responsible for the ongoing system maintenance and ensuring the platform is fully operational.The ideal candidate for this role will have experience in either building a new SFDC instance or providing support to an organization that had recently adopted Salesforce as a CRM. Estimated Weekly Hours: 30 - 40 (pre-launch) 15 - 30 (post-launch) Key Responsibilities: • Work with key stakeholders to define the requirements and build a Case structure that enables creation of specific case types with assignment to designated users or teams and tracking of progress • Configure Partner Community licenses to enable the selling of Dandelion products via third-party partners while protecting internal customer data • Provide admin support for Youreka (form capture application) including advanced form configuration, connecting of Youreka outputs to Salesforce fields and general upkeep of the forms based on business updates • Assist with the final preparations of an org-wide Salesforce rollout: field cleanup, page layout updates, Profile and Role configurations, etc. • Design and enable functionality requested by the business post go-live; manage the backlog of requests and provide updates out the business on progress • Coordinate ongoing user support for ad hoc questions, inquiries, and service requests • Ensure all SFDC-related applications are up to date with the latest versions • Build and maintain documentation of all key SFDC functionality About You: • 3+ years of Salesforce Administrator experience • Salesforce Admin certifications • Proven ability to design and implement new features and processes into Salesforce • History of successfully owning SFDC projects from start to finish, including successful end-user adoption • Experience working in Sales and Service Cloud, CPQ, FSL, Community Cloud • High capability of building SF Automation including Flows, Workflows and Process Builder • Strong collaboration skills while working in a remote environment You’ll love working at Dandelion because: We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world. We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people. We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting. • *********************************** Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth! Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us! Apply tot his job