Sales Strategy & Operations Manager, Sales Development (Hybrid based in San Francisco)
About the position Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. Responsibilities • Support Sales Development leadership in planning org structure, headcount, KPIs, and success metrics across regions and segments • Contribute to capacity planning and resource allocation models for inbound and outbound SDR teams • Build and maintain dashboards and reports to monitor SDR productivity and funnel performance • Assist with quarterly and annual planning processes, including territory design inputs, performance targets, and incentive support • Identify, scope, and deliver on strategic projects to improve lead conversion, pipeline generation, and outbound program effectiveness • Partner with Marketing and Sales to support alignment on lead definitions, SLAs, and routing logic • Collaborate with Revenue Operations teams (e.g., Systems, Analytics, Territory Ops) on scalable process improvements and tooling enhancements • Contribute to change management and enablement efforts as SDR programs evolve and grow Requirements • 4+ years of experience in Sales Strategy, Revenue Operations, or Go-to-Market Operations roles, ideally within a B2B SaaS company • Strong analytical and problem-solving skills with proficiency in Excel/Google Sheets and data visualization tools (e.g., Looker, Tableau) • Familiarity with Salesforce and common GTM tools (e.g., Outreach, ZoomInfo, LeanData) • Excellent attention to detail, organizational skills, and ability to manage multiple priorities • Strong communicator, comfortable presenting data and recommendations to cross-functional stakeholders • Eager to learn, adaptable in fast-paced environments, and motivated by operational excellence • Excellent communication skills and executive presence - capable of influencing and partnering with sales leadership • Comfortable with ambiguity and fast-changing priorities in a high-growth environment Benefits • Competitive salary • Benefits • Equity Apply tot his job