Sales Development Representative

Sophos is a global leader in advanced security solutions for defeating cyberattacks. As a Sales Development Representative, you will be responsible for generating and qualifying sales opportunities, managing prospecting efforts, and collaborating with sales teams to drive business growth. Responsibilities Exceed Performance Metrics: Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution Lead Qualification: Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives Outbound Prospecting: Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more Daily Metrics: Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects Effective Communication: Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging Value Articulation: Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails Collaborate with Sales Team: Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results Research & Lead Mapping: Conduct research to identify key decision-makers and map out organizations for effective cold-calling Probing & Qualification: Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit CRM Management: Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria Team Collaboration: Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives Skills Exceptional Communication Skills: Clear, concise, and persuasive verbal and written communication abilities Active Listening: Strong ability to listen and understand customer needs, challenges, and goals Resilience & Grit: Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity Confidence & Fearlessness: Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience Drive & Competitive Spirit: Highly results-oriented, motivated to exceed targets and outperform peers Curiosity & Active Listening: Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly Adaptability: Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information Team Player: Positive, collaborative, and supportive of team success while maintaining a high level of professionalism Quick Learner: Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance Professional Integrity: Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams Desire to Learn & Grow: A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager Benefits Sophos operates a remote-first working model, making remote work the primary option for most employees. Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Company Overview Sophos develops network security and threat management products to protect organizations against malicious acts. It was founded in 1985, and is headquartered in Abingdon, Oxfordshire, GBR, with a workforce of 5001-10000 employees. Its website is