[Remote] Virtual Assist - Auto Adjuster - Remote

Note: The job is a remote job and is open to candidates in USA. Allstate is a company that has been protecting families for over 90 years, and they are seeking a Virtual Assist Auto Adjuster. In this role, you will work from home, leveraging technology to conduct remote inspections and provide exceptional service to customers whose vehicles require repair. Responsibilities Communicate clearly and efficiently with all parties involved, ensuring that the customers’ needs are met with the highest level of professionalism and care Reviewing, writing estimates, creating supplements, and handling total losses for a wide variety of vehicles Investigate auto claims by performing detailed reviews of damage and interpreting policies to determine coverage Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms Execute policies along policy agreements, and keep a clear record of your work in a claims system that you will be trained on Skills 18 months+ previous experience in auto Collision estimating using CCC or Mitchell Demonstrated expertise in crafting comprehensive cost estimates for paintwork, body, frame restoration and mechanical Proficiency in using virtual inspection tools and applications Strong analytical skills to assess damages and write accurate estimates Excellent communication skills to interact with customers and stakeholders effectively Ability to work independently and manage time efficiently in a virtual work environment Familiarity with insurance policies and industry regulations related to auto claims On-camera presence when assisting customers, participating in team meetings, or as otherwise directed A dedicated workspace in your residence that is private and free from distractions A minimum internet bandwidth of 50 MB download speed and 5 MB upload speed Appropriate work surface and seating Willingness to work one of the specified schedules based on business needs Ability to attend 1-week of training that will take place in Wheeling, IL As a condition of employment, obtaining an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor Benefits Medical, dental, and vision coverage. Allstate pension plan and 401(k) savings plan. Ayco financial coaching. Spring Health mental and emotional wellbeing resources. Paid parental leave. Adoption reimbursement. Paid time off. Tuition reimbursement. Wellness incentives. Company Overview Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is