[Remote] Software Engineer

Note: The job is a remote job and is open to candidates in USA. Canny is a customer feedback platform that helps companies build better software products. As a Software Engineer, you will be responsible for building and improving core product features, ensuring high quality and reliability while collaborating with a small team. Responsibilities Build and ship product features: Design, implement, and maintain product functionality end-to-end, from backend logic to frontend UI Fix bugs and improve reliability: Identify, debug, and resolve issues to keep the product stable and performant Improve UI/UX: Collaborate with product and design to refine user flows and make the product intuitive and delightful to use Own technical decisions: Contribute to architecture discussions, make pragmatic tradeoffs, and help keep our codebase clean and scalable Collaborate cross-functionally: Work closely with product, support, and GTM to understand customer needs and turn them into great product experiences Review and improve code: Participate in code reviews and continuously improve engineering standards and tooling Support production when needed: Help diagnose and resolve production issues, ensuring customers are unblocked quickly Ad-hoc engineering projects: Tackle technical initiatives that improve performance, scalability, developer experience, or internal systems Skills Experience building and maintaining production web applications Strong proficiency in modern JavaScript/TypeScript and React Comfort working across the stack (frontend, backend, APIs, databases) Experience writing clean, maintainable, and well-tested code Strong written and verbal communication skills — you can explain technical concepts clearly A proactive, ownership-driven mindset — you see problems and fix them Ability to manage your time effectively and stay productive in a remote, async environment Previous SaaS experience is a plus Benefits Bonus program (8% of base salary, varies based on performance) Regular compensation reviews (conducted semi-annually) Equity grant 20 paid vacation days, 15 paid holidays, and unlimited sick leave. Benefits: medical, dental, and vision insurance In-person team retreats every year Company Overview Canny helps teams collect & manage feedback from their customers It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is