[Remote] Internal IT Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. Syncro is a remote-first software company focused on empowering businesses with enterprise-grade digital platforms. They are seeking an Outbound SDR focused on Internal IT to create a pipeline for their Internal IT Account Executive by researching accounts and conducting multi-channel outreach to book meetings. Responsibilities Prospect into target accounts Research companies and contacts (Internal IT, Help Desk, IT Manager/Director, Infra/Ops, etc.) Build and maintain account lists aligned to our Internal IT ICP (employee size, tech team size, industry) Run multi-channel outbound Execute cold outbound sequences via email, phone, and social (primarily LinkedIn) Personalize outreach based on tools they use today, job postings, tech stack, and company signals Book qualified meetings and demos for the Internal IT AE Qualify opportunities Run initial discovery to understand IT team size, tooling, pain points (tool sprawl, patching, remote access, etc.) Log notes, next steps, and key context in Salesforce so the AE can run an effective next call Collaborate and iterate Partner with the AE to prioritize accounts and refine messaging based on what’s working Give feedback to Marketing on campaigns, content, and talking points that resonate with Internal IT buyers Track and report on activity, meetings booked, and pipeline generated Skills 1–2 years of SDR/BDR experience in B2B SaaS, ideally selling to technical or IT buyers Proven success in outbound prospecting: cold calls, cold emails, and social selling Comfortable working from a target account list and hitting activity + SQL goals Strong written and verbal communication; you can be concise, clear, and punchy in outreach Curious about technology and how IT teams work; you're comfortable talking about tools and workflows Coachable, competitive, and willing to test new approaches and iterate quickly Experience prospecting into Internal IT teams or related personas (IT Ops, Help Desk, SysAdmin, etc.) Familiarity with sales tools like Salesforce, Outreach/HubSpot, Gong/Jiminny, LinkedIn Sales Navigator, etc Experience in a similar mid-market / commercial segment (200–1,500 employee companies) Benefits Unlimited PTO : With a 2 week annual minimum, Syncro wants you to take time when you need it. 401k Plan: A hassle free plan with a 2.5% company match of your annual salary. Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US. Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family Pet Insurance Flexible Spending Accounts 100% employer paid Short Term Disability Ultra-Remote Work Company Overview Syncro's XMM platform offers MSPs and IT teams unified PSA, RMM, and M365 management to simplify operations, strengthen security & scale. It was founded in 2013, and is headquartered in Tampa, Florida, USA, with a workforce of 51-200 employees. Its website is