[Remote] Compliance Analyst

Note: The job is a remote job and is open to candidates in USA. Harbor Compliance is a pioneering leader in the compliance industry, recognized for its innovative approach to business licensing and legal entity management. The Compliance Analyst I plays a critical role in delivering exceptional client experiences by preparing and submitting regulatory filings, serving as a trusted point of contact for clients, and ensuring compliance with state-specific requirements. Responsibilities Prepare compliance applications, ensuring accuracy and adherence to filing standards Research state-specific requirements and contact agencies directly when clarification is needed Complete filings using the most current client data while proactively clarifying incomplete or ambiguous information Act as the primary client contact for assigned filings, ensuring a positive and professional client experience Maintain 90% or higher client satisfaction (CSAT) through clear, warm, and organized communication De-escalate client concerns and provide proactive updates through email, phone, or video as appropriate Invoice filing fees and follow up on outstanding items in a timely manner Identify opportunities to recommend additional services based on client needs Contribute to team retention goals and generate at least one client referral annually Skills 1–3 years of professional experience Previous success in a client-facing role such as customer service or sales Proven ability to manage detail-heavy or complex tasks (e.g., accounting, operations, insurance, medical records, banking) Demonstrated history of meeting deadlines consistently Strong written and verbal communication skills Proficiency with Microsoft Office and/or Google Suite, email, CRM tools, and online software platforms Benefits Health benefits Flexible paid time off Parental leave Fertility and adoption assistance 401(k) Educational reimbursement Company Overview Compliance solutions for nonprofits and businesses It was founded in 2012, and is headquartered in Lancaster, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is