[Remote] Bioinformatics Applications Scientist, NGS - S Korea

Note: The job is a remote job and is open to candidates in USA. Twist Bioscience is looking for a customer-facing bioinformatics professional to serve as a technical application scientist for their customers and to be an integral part of the Sales team. This role involves providing pre- and post-sales support for Twist’s NGS target enrichment portfolio, as well as liaising between customers and internal teams to address scientific and technical challenges. Responsibilities • Provide expert understanding and strong technical competency in pre and post sales discussions of Twist’s NGS capabilities and product offering with customers • Design and support custom NGS panel designs utilizing an existing design workflow to meet customers design goals (White Glove Service) • Provide bioinformatics support for NGS data analysis to support customer troubleshooting, proof of concept experiments, and general pipeline questions • Support sales team in technical discussions, presentations, and meetings with customers • Provide high level technical support to the customer and provide guidance or input on experiments related to use of Twist’s products • Keep up to date with the current genomic research and advancements in the field • Liaise between customer, sales team, product management, and other internal teams including R&D and Production • Identify, nurture, and manage collaborations with the Sales team to network with customers and provide feedback to Product Marketing on customer requirements for new applications or products • Local and regional travel possible (~10% time) to work in the field with Sales, attend meetings with key customers, or internal meetings • Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures • Follow regulatory and ISO 13485 requirements Skills • PhD in Bioinformatics, Genetics, Molecular Biology, or related field with 2+ years biotech/commercial experience in the field of Genomics • BS or MS in Bioinformatics, Genetics, Molecular Biology, or related field with 7+ years biotech/commercial experience in the field of Genomics • Strong technical knowledge of NGS applications and the bioinformatics required to support NGS data analysis (Whole Exome Sequencing, RNA-seq, Methylation) • Knowledge and experience using existing bioinformatic tools (BWA, GATK, IGV, UCSC, SAMtools, Picard, bedtools, etc) • Experience working in a Linux environment and command line applications • High self-motivation and must have demonstrated ability to work in a collaborative team environment • High attention to detail with a strong work ethic • Excellent verbal and written communication skills • Required proficiency in English • Background in Medical Genetics, Oncology, or Immunology • A deep understanding of molecular and medical genetics • 2+ years in a customer facing role • Wet lab experience with molecular biology and NGS library preparation Company Overview • Twist Bioscience is a biotechnology company that offers synthetic DNA solutions, gene synthesis, and variant libraries. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship • Twist Bioscience has a track record of offering H1B sponsorships, with 18 in 2025, 14 in 2024, 22 in 2023, 19 in 2022, 4 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job